Get to Know Oracle IoT Fleet Monitoring Cloud Service

Oracle IoT Fleet Monitoring Cloud Service Overview

Oracle Internet of Things (IoT) Fleet Monitoring Cloud Service helps you track the location and activity of fleet assets. Sensors connected to the on-board diagnostic (OBD) port in each fleet asset use cellular, satellite, or Bluetooth connections to transmit real-time vehicle location and performance data to Oracle IoT Fleet Monitoring Cloud Service. You can use real-time and historic vehicle location and performance data to determine where changes can be implemented to improve customer satisfaction, reduce operating costs, and increase driver safety.

For complete transportation monitoring of a supply chain network, Oracle Internet of Things (IoT) Fleet Monitoring Cloud Service provides you visibility of private fleet or third party carrier trips for

Real-time location and condition of vehicles, trailers, and containers moving freight
In-transit cargo and inventory condition and their insights
Predictions for estimated time of arrival (ETA) of trips
Driver behavior and vehicle usage

Your business requirements determine how you use Oracle IoT Fleet Monitoring Cloud Service. You might want to focus on the reduction of fuel costs, plan more efficient delivery routes, or keep in touch with drivers more frequently. Oracle IoT Fleet Monitoring Cloud Service provides a user interface that is designed to let you focus on the data that is important to you. Let’s take a look at some of these features.

The map view identifies the location of every fleet asset in real-time. Knowing the location of a vehicle in real-time lets you more accurately predict the estimated time of arrival (ETA), improve route planning efficiency, and reduce idle time and fuel consumption.

The prebuilt business dashboards and predefined key performance indicators (KPIs) help you monitor fleet performance — availability, active trips, fuel costs, utilization, speed violations, and more. Knowing the condition of each fleet asset helps you schedule regular repair and servicing and avoid downtime.

Rules can help you track fuel consumption, battery life, tire pressure, engine oil level, engine temperature, and more. Rules can also help you influence good driver behavior by monitoring speed violations, harsh braking, and route deviations.

Use the Oracle IoT Fleet Monitoring Cloud Service to:

Gain Real-Time Fleet Visibility
- Track and locate vehicles in transit, and get current vehicle on-board sensor data.
- View map-based, interactive visualizations of vehicles, equipment, ship-orders, ship-units, and ship-items associated with trips.
- Leverage built-in KPIs for fleet status, utilization, availability, fuel costs, exceptions, and policy violations.
- Use certified partner devices plugged directly into your vehicle, and securely collect and transmit vehicle on-board sensor data.
Improve ETA Predictions and Reduce Vehicle Downtime
- Continuously monitor vehicle on-board sensor data to detect faults and diagnose alerts.
- Improve customer experiences with better ETA predictions and potential vehicle failure predictions.
- Manage timely resolution of issues via effective incident management.
- Gain contextualized visibility and notifications on the mobile app.
- Apply feature-based machine learning on data from Oracle Transportation Management Cloud to determine insights and transit time predictions for planned shipments.
Monitor Vehicle Usage
- Create geofence boundaries to specify vehicle usage areas.
- Get instantly notified when vehicle movement violates geofence boundaries.
- Monitor vehicle idle time to reduce fuel costs and complete trips faster.
Plug in to the Supply Chain
- Integrate with Oracle Transportation Management Cloud and Oracle Warehouse Management Cloud to pull in trip or shipment information, send information about vehicles in transit, and import facilities.
- Automatically generate incidents and alerts in supply chain management applications to handle issues such as shipment delays and vehicle breakdowns.
- Digitally transform your fleet management processes with complete real-time visibility across all aspects of your fleet.

Roles and Responsibilities

How you interact with Oracle IoT Fleet Monitoring Cloud Service is dependent on your assigned role and access privileges.

Role	Responsibilities
Administrator (IoT Administrator)	This role is common across all the apps of Oracle IoT Intelligent Applications. Create and manage organizations Create users in the application, manage their roles Manage users of an organization Manages vehicles and active trips. Responds to and resolves incidents and alerts. Creates rules to monitor vehicle and driver performance. Creates geofences to prevent misuse of fleet assets and theft. Creates and modifies trip templates and trips. Sets and modifies application settings including monetary and measurement units. Uploads vehicle, trip, device model, and user mapping data. Uses key performance indicators (KPIs) to determine the efficiency of fleet operations including fuel costs and vehicle utilization.
Viewer (IoTViewer)	This role is common across all the apps of Oracle IoT Intelligent Applications. View operations center entities of an organization such as dashboards digital twins notifications A non-admin user should have a Viewer role in order to access the Oracle IoT management console `(/ui)`
Technician (IoTTechnician)	This role is common across all the apps of Oracle IoT Intelligent Applications. Create and manage entity instances in an organization Configure connectivity by creating connectors, download the schema and creating the interpreter. Troubleshooting issues, resolve incidents, view associated rules. Access digital twin entities, execute actions and what ifs. Access assets inventory and edit their custom attributes.
Integrator (IoTIntegrator)	This role is common across all the apps of Oracle IoT Intelligent Applications. Integrates Oracle IoT Fleet Monitoring Cloud Service with other applications and cloud services such as Oracle Transportation Management, Warehouse Management, and so on. Configure the external application to allow it to access Oracle IoT Fleet Monitoring Cloud Service
Logistics Operator (IoTLogisticsOperator)	This role is applicable only for Oracle IoT Fleet Monitoring Cloud Service. View operations center entities Views, creates, and manages trips. view incidents, exceptions, alerts and their associated rules. Has read access to all operation center views, such as dashboards, vehicles, drivers, facilities, shipments, and shipment transaction logs. View digital twins of all entitles and their sub-entities.
Driver (IoTDriver)	This role is applicable only for Oracle IoT Fleet Monitoring Cloud Service. Creates new trips. Manages vehicle assignments. Starts shipments. Stop or complete trips or shipments and add comments
Shipper (IoTShipper)	This role is applicable only for Oracle IoT Fleet Monitoring Cloud Service. Tracks and monitors shipments, trips, and facilities.

Oracle IoT Fleet Monitoring Cloud Service Business Objects

A business object is an object within a computer application that represents a part of the business or an item within it. These business objects let you collect, view, manage, and analyze business data. A vehicle is a business object within the Oracle IoT Fleet Monitoring Cloud Service. Using business objects simplifies data management by encapsulating the data associated with the business entity it represents.

The structure, relationships, and attributes of business objects are stored in the schema of your database. Your development team manually defines the attributes of the predefined Oracle IoT Fleet Monitoring Cloud Service business objects. For example, the vehicle identification number (VIN), make, model, and year for each of the vehicles in your fleet. When you view a vehicle business object in Oracle IoT Fleet Monitoring Cloud Service, the defined attributes are displayed. To allow administrator to update, create, and delete business objects, your development team has created a set of actions that let them add create, edit, and update business object data. When the administrator modifies business objects, the schema and tables in the database are automatically updated.

You can track, monitor, and perform analytics on business objects. Some business objects such as vehicles and drivers are predefined in the application and others such as shipments and facilities must be imported from external systems. Optionally, you can create custom business entities such as key performance indicators (KPIs) to analyze your data and develop predictive analytics.

This table lists the Oracle IoT Fleet Monitoring Cloud Service business objects.

Note:

The Shipment business object will be deprecated in a future release. Hence it is recommended to use Trips for real-time monitoring of in-transit movements.

Business Object	Creation Supported in the Application?	Imported from an External System?	Optional Business Object?
Alert
Driver
Geofence
Facility
Incident
Metrics or Key Performance Indicators (KPIs)
Metric/KPI Contextual Data
Organization
Rule
Trip
Shipment
Vehicle
Equipment
Ship-Order
Ship-Unit
Ship-Item

Monitored Business Entities

Use the Oracle IoT Fleet Monitoring Cloud Service to monitor trips, shipments, vehicles, equipment in vehicles, ship-orders, ship-units or packages, ship-items, and the drivers assigned to a trip.

Trips

A trip is the primary entity of Oracle IoT Fleet Monitoring Cloud Service that has multiple sub entities such as stop locations, vehicle, drivers, equipment, ship-orders, ship-units, and ship-items. In real-time, as an administrator, you can perform location monitoring and inventory condition monitoring of the trip including all its sub entities. A trip can be created within the application or imported from an external application such as Oracle Transportation Management Cloud Service.

Vehicles

Connect a data logger to the OBD-II of a fleet vehicle to send vehicle data to the Oracle IoT Fleet Monitoring Cloud Service. By tracking vehicle performance in real time, you can schedule repair and service and avoid costly breakdowns. As an administrator you know where every vehicle is located and if it is operating efficiently.

Equipment

Equipment is a sub-entity of a trip such as, a trailer or a container. It is part of an imported trip and the equipment can be associated with a well-known equipment asset created and maintained in or it can be associated with a tracking sensor in Oracle IoT Fleet Monitoring Cloud Service. This tracking sensor of an equipment allow you to monitor its life-cycle and condition within the life-cycle of the trip.

Ship Orders

A ship order is a sub-entity of a trip and contains information including source location, destination location, pickup dates, status, special instructions, and measurements, such as, weight or volume. An imported trip can contain one or more ship orders.

Ship Units

A ship-unit is a sub-entity of a trip and contains information such as, commodity, hazardous or not, measurements, count, type, and so on. There can be one or more ship units in a ship order. A trip can contain multiple ship-units, each belonging to multiple ship-orders of that trip. A ship-unit can either be associated with a well-known package asset created and maintained in or it can be associated with a sensor in Oracle IoT Fleet Monitoring Cloud Service.

Ship Items

A ship-item is inventory that contains information such as quantity, commodity, measurements, hazardous or not, and so on. One or more ship-items can belong to a ship-unit and each ship-item is associated with a ship-order. A ship-item can either be associated with a well-known item asset created and maintained in or it can be associated with a sensor in Oracle IoT Fleet Monitoring Cloud Service. Its sensor devices help you monitor its condition and location.

Drivers

Good driver behavior can reduce repair and service maintenance costs. As an administrator, you can implement rules and geo-fences to enforce good driver behavior. For example, you can implement rules that relay information about drivers exceeding speed limits, hard braking, or driving for too many hours. Geofence rules make sure drivers do not deviate from the assigned route.

Oracle IoT Fleet Monitoring Cloud Service Business Process Work-Flow

A work-flow, or a business process, is a collection of tasks that you complete to configure the cloud service to meet the unique requirements of your business. The typical tasks you complete are represented visually in the diagram and links to each task or collection of tasks are provided in the table below the diagram.

Oracle IoT Fleet Monitoring Cloud Service monitors, collects, transmits, and analyzes vehicle data. To perform predictive analytics that identify issues before they disrupt service to your customers, you can use the included key performance indicators (KPIs) or you can create your own custom KPIs to meet the unique requirements of your business. You can also create custom rules that notify you of abnormal vehicle conditions in real time. Knowing when a vehicle requires maintenance helps with the development of maintenance schedules and this reduces or eliminates service disruptions due to unscheduled maintenance or breakdowns.

The real-time data collected by Oracle IoT Fleet Monitoring Cloud Service helps you optimize vehicle performance, improve driver safety, and increases customer satisfaction. You’ll know the location of every vehicle in your fleet and you’ll know if your drivers are complying with your policies.

Integration with Oracle Transportation Management makes it easier to access and share Oracle Transportation Management shipment data. Application integration increases efficiency and provides a better customer experience because you always know the location of a shipment. Integrations also let you realize the full benefit of your software investment and let you use all of the data you collect as fully as possible.

This image represents the work-flow for using Oracle IoT Fleet Monitoring Cloud Service:

Note:

Familiarize yourself with the Oracle IoT Fleet Monitoring Cloud Service Operation Center, Design Center, and App Settings before performing these tasks. See Access Oracle IoT Fleet Monitoring Cloud Service for more information.

Task	Description	More Information
Set Up Your Devices to Send Data	Set up your devices to send data to Oracle IoT Fleet Monitoring Cloud Service.	Connect Vehicles to Oracle IoT Fleet Monitoring Cloud Service
Add Vehicles	Create the vehicle types and vehicles that you wish to monitor.	Add and Manage Vehicles
Create Trips	Create trip templates, trips and add stop locations to a trip.	Create Trips Using the App UI
Import Trips and Associate its Equipment, Ship Orders, Ship Units, and Ship Items	For an imported trip, associate its sub-entities either with sensors or with well-known transport assets existing in Oracle IoT Asset Monitoring Cloud. This association enables their real-time location and cargo condition monitoring.	Manage Trips to Enable Condition Monitoring
Create Drivers	Create drivers and associate a driver to a trip.	Manage Drivers
Create Rules	Create location, threshold, and alert rules to generate alerts or incidents that identify vehicle and trip issues.	Create Rules to Monitor Issues

Simulate Before You Implement

Access to the Oracle Fusion Cloud IoT Intelligent Applications simulator is included with your Oracle IoT Fleet Monitoring Cloud Service subscription. The simulator lets you create simulated vehicles to test data transmission and simulate alerts, incidents, and trips. The simulator eliminates the need to purchase, install, and configure expensive test hardware and software.

The Oracle Fusion Cloud IoT Intelligent Applications simulator simulates the typical operational characteristics of a fleet vehicle. This includes vehicle speed, engine temperature, and distance travelled. You can assign a simulated vehicle to a trip and then you can follow its progress in the map view. You can receive notifications when the simulated vehicle starts or completes a trip, or when specific rule conditions such as maximum vehicle speed are met or exceeded.

The primary objective of the Oracle Fusion Cloud IoT Intelligent Applications simulator is to let you evaluate Oracle IoT Fleet Monitoring Cloud Service functionality and assess the needs of your business. With the simulator, you can determine what data you want to monitor and how Oracle IoT Fleet Monitoring Cloud Service can help you reduce costs and improve customer service.

Want to learn more about Oracle Fusion Cloud IoT Intelligent Applications simulator? See Use the Truck Simulator.

How to Get Support

Use these resources to resolve problems:

Visit the Oracle Help Center at http://docs.oracle.com/en/.
If you’re an Oracle Premier Support Customer, visit My Oracle Support.
Contact Oracle Technical Support. See Contacting Oracle Support in Getting Started with Oracle Cloud.