Getting started with rewards
Rewards are benefits received by completing activities or redeeming points.
With CrowdTwist, you can build deeper, long-term relationships with customers by offering them more than just a discount. You can build and deliver a financially beneficial program that members will find valuable and rewarding. Apply our platform’s capabilities to identify the right audience and rewards to maximize redemption and engagement. Priceless rewards are just one way we surprise and delight customers. These experiences drive brand ambassadorship, social amplification and lifetime customer value, maximizing ROI for your brand.
Note: You have the ability to personalize rewards available to members based on segmentation and tier.
Reward Types
- Digital – Desktop/social wallpapers, mobile backgrounds, cover photos, coloring books, etc.
- Codes – Coupons, percentage off, dollars off products, gift cards, etc.
- Physical items – Products, promotional merchandise, limited edition swag etc.
- Experiential – Fly-a-ways, access to events, charitable donations, etc.
- Sweepstakes – Redeem points to enter sweepstakes (e.g. trips, signed merchandise, etc.)
Reward Enhancements
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Reward Inventory Notification – Ability to set an alert so you automatically receive a notification when your supply of Coupon and Standard rewards is below the threshold you set.
- Reward Frequency Caps – Ability to limit the number of times a member can redeem a reward in a given period of time and limit the overall number of times a member can redeem a reward (individual reward or rewards in a category).
- Reward Category Point Capping – Ability to assign a top-level point cap across a specific category of rewards.
- Reward Unlock – Ability for a member to unlock a reward by completing specific activities or achieving a specific tier.
Reward Distribution Options
- Reward List Widget – Ability to redeem a reward through the widget, including the option to collect shipping information and phone number for your fulfillment purposes.
- CrowdTwist’s User Redemption API – An API that can deduct points for redeeming a particular reward.
- Variable Point Thresholds – Ability to automatically deduct points and distribute a reward once a member hits a certain point threshold.
- Automatic Rewards – Campaigns that trigger unexpected rewards (reward codes, digital downloads or extra points) without the deduction of points to a member.
Getting started with segmentation