Viewing a contact's Fatigue Level
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With Fatigue Analysis, you can identify how fatigued your contacts are by your emails, and change your message frequency to reduce disengagement and minimize opt-outs.
To view the Fatigue Level for a specific contact:
You can view the Fatigue Level if you add it to contact view view or by using the All Contact Fields view.
- Navigate to Audience
, then click Contacts.
The Fatigue Level column is displayed if it is included in your selected contact view. Step 2 guides you through changing your contact view.
Classic UI
Redwood experience
- Change your contact view:
- In the classic UI, click
and choose the view.
In the Redwood experience, choose the view from the Contact Views drop-down.
Tip: If you are unsure which view, to use and have access, use the All Contact Fields.
- In the classic UI, click
- Using the search box, search for the contact you'd like to learn more about.
The Fatigue Level for that contact is displayed.
