Viewing a contact's Fatigue Level
Important: This feature is only available if the
With Fatigue Analysis, you can identify how fatigued your contacts are by your emails, and change your message frequency to reduce disengagement and minimize opt-outs.
To view the Fatigue Level for a specific contact:
You can view the Fatigue Level if you add it to contact view view or by using the All Contact Fields view.
- Navigate to Audience
, then click Contacts.
The Fatigue Level column is displayed if it is included in your selected contact view. Step 2 guides you through changing your contact view.
- Change your contact view by clicking
> All Contact Fields.
- Using the search box, search for the contact you'd like to learn more about.
The Fatigue Level for that contact is displayed.
