Installing the Oracle CX Sales Integration app
Important: Oracle Sales was formerly known as Oracle Sales Cloud. All instances of Oracle Sales Cloud have been changed to Oracle Sales across the app user interface.
Important: Because deleting or deactivating the installer user account will impact installed apps, we recommend installing apps using a user account that is not tied to a specific person. The user account must have customer administrator rights.
To install the Oracle CX Sales Integration app:
- Follow the URL provided:
https://cloudmarketplace.oracle.com/marketplace/app/AppOracleCXSales
Note: If you have IP allowlists enabled,
- Log in with your Eloqua credentials, if required.
- Click Accept and Install to add the app to your Apps list.
- Click Sign In.
- Confirm your credentials and click Accept to grant permission for the app to communicate with Oracle Eloqua on your behalf.
The app is now installed and can be viewed in your Apps list (Settings 
> Apps, under the Platform Extensions section). You can configure your app now or at a later time.
You can return to the Apps list at any time and view the app description, modify the configuration settings, reinstall, or uninstall it. You can also check its status and dependencies.
Warning: To modify configuration settings, navigate to Apps, select your app, and click the Configure icon 
. Selecting the Reinstall icon 
will force you to go through the entire configuration process again. The app will be unavailable for all users during the reinstall. All existing assets, configurations and history are preserved when you reinstall an app. Also, you can choose to delete an app by clicking the Uninstall 
. In this case, all current assets, configurations, and history are permanently deleted.
Oracle CX Sales Integration app