Testing your WebEx decision services configurations
You can test your WebEx decision services before running them on your campaign or program. This allows you to view the outcome of your configurations without updating contact data.
To test your WebEx app configuration:
- Add a WebEx decision service to your canvas and configure it. The following decision services are available:
- WebEx Event Registered? to route contacts based on event registration.
- WebEx Meeting Registered? to route contacts based on meeting registration.
- WebEx Event Attended? to route contacts based on event attendance.
- WebEx Meeting Attended? to route contacts based on meeting attendance.
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Click the test icon
. -
Click the add icon
to select up to 10 contacts. You can search by email address or name. Replace a contact by selecting the check box and clicking the edit icon 
. Remove one or more contacts by selecting the check boxes and clicking the delete icon 
. Undo any changes you've made by clicking the Undo icon 
. All test data is erased when contacts are replaced or deleted. -
Click Run Test.
The test displays the following results for each contact:
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Result: The result of the operation.
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Status: The test status for each contact. A detailed error message is displayed if the test did not complete or if the contact was not found.