Adding attachments to Engage emails

You can insert attachments from your Oracle Eloqua File Storage library or device into your Engage emails. This allows you to send relevant information such as white papers, event invitations, and so on, to your contacts to drive higher engagement.

Attachments can be uploaded to a user specific Engage folder: engage-personal-folder-{userId}-{username} located in the root folder of Oracle Eloqua’s File Storage library (Assets —> Components —> File Storage).

Prerequisites:

  • Administrators must enable the insertion of attachments in Engage emails in Engage Global Settings (Settings An image of the Settings menu icon, which is represented by a black cog. > Apps, under the Platform Extensions section). Learn more about configuring Engage Global Settings.
  • Files must have appropriate asset permissions in order to be available in Engage. Administrators can manage this setting using security groups by enabling image view and edit asset permissions. Learn more about default asset permissions.

To add an attachment to an email:

  1. Create a new Engage email or open an Oracle Eloqua email template.
  2. Click the Attachment icon An image of the Attachment icon. in the toolbar.

    An image of the Attachment icon in the toolbar.

  3. Select a file from the Eloqua File Storage library or click Upload to browse your files. You can insert the file as a Tracked Link or Attached File.
    • Use the Tracked Link option to add a tracked URL to the body of the email that points to the file hosted in Oracle Eloqua’s File Storage Library. This allows clickthroughs to the file by the recipient of the email to be tracked in Oracle Eloqua.
    • Use the Attached File option to include the actual physical file in the email as a traditional attachment.
  4. Click Choose. The attachment appears in your email.

Learn more

Engage

Sending emails created in Oracle Eloqua

Sending personal email messages

Images and file storage

Emails