Enabling the Oracle Content Management integration

Important: Oracle Content and Experience Cloud or Oracle CX Content is now known as Oracle Content Management. This change in name may not be immediately reflected everywhere in the Oracle Eloqua user interface.

The integration with Oracle Content Management enables Oracle Eloqua users to insert published images from Oracle Content Management's asset repository into Eloqua responsive emails and landing pages. The integration also allows users to upload images to Oracle Content Management directly from within Eloqua.

Important: There is a known issue where using Internet Explorer to insert assets from Oracle Content Management may prompt an error. We recommend using Google Chrome or Mozilla Firefox to insert assets from Oracle Content Management until this issue is resolved in a future release. Learn more about supported browsers.

To enable the Oracle Content Management integration:

  1. Send the following information to My Oracle Support.

    • Domain name. To retrieve your domain name:
      • Upon logging into Oracle Content Management, the full URL might resemble https://eloquacec.oraclecloud.com/documents/asset. Using this as an example, the domain name is eloquacec.oraclecloud.com.
    • Repository ID. To retrieve your repository ID:
      • In Oracle Content Management, navigate to Administration > Assets.
      • Select the repository you want to use for storing your Eloqua images.
      • The repository ID will be appended to the URL. For example, the full URL might resemble https://eloquacec.oraclecloud.com/documents/repository/ABC6F858251160CC3000A497C0C07C96651BA6F0BE73. Using this as an example, the Repository ID is ABC6F858251160CC3000A497C0C07C96651BA6F0BE73

    • Channel ID and Channel Token. To retrieve:

      • In Oracle Content Management, navigate to Administration > Assets.
      • Click the Repositories drop-down and select Publishing Channels.
      • Select the publishing channel you intend to use for Eloqua images.
      • The channel ID and channel Token are listed under API Information.
      • Ensure Access is set to Public.
  2. If it is enabled for your account in Oracle Content Management, add your Eloqua domain (*.eloqua.com) to the allowed domains. See the Oracle Content Management documentation for configuring Oracle Eloqua in Oracle Content Management.
  3. Additionally, you need to share Oracle Content Management repository to see it in Oracle Eloqua. See the Oracle Content Management documentation for sharing an asset repository.

Note: Only published assets in Oracle Content Management will be visible in Oracle Eloqua.

For more information about Oracle Content Management, see the Oracle Content Management Help Center.

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Oracle Oracle Content Management integration

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