Creating an action: Destinations

Actions are configured in four steps:

  1. Basic Details: You’ll provide a name and description for your action so that it is easily recognized. Learn more about the Basic Details step.
  2. Rules: You’ll define the behaviors and filters that make up the rules you want to listen for in real-time. Learn more about the Rules step.
  3. Sources: Optionally, you can choose an Oracle Unity source. This means that after the action’s rule set are met, you can send additional profile data to a destination. The destination action system can use this additional profile data to personalize the content shown to customers. Learn more about the Sources step for Oracle Unity as a source.

    Note: You can only send the additional source related profile details to new Oracle Responsys, Oracle Unity and Webhook connections.

  4. Destinations: You’ll select the specific data you want to send and to which action system you want to send it.

Learn about configuring the Destinations screen when creating an action for different products.