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  2. Installing OpenAir Mobile

Installing OpenAir Mobile

OpenAir Mobile is primarily designed for use on iPhone and Android smartphones. Only the latest version of OpenAir Mobile available from the App Store (iPhone) or Google Play Store (Android) are supported. Please ensure you have the latest version of the app installed on your device.

To install or remove OpenAir Mobile, follow the usual procedure to install and manage other apps on your device. OpenAir Mobile 4 requires mobile browsers to have access to OpenAir.

To install OpenAir Mobile:

  1. Find the latest version of OpenAir Mobile in the App Store (iPhone) or Google Play Store (Android).

  2. Tap Get (iPhone) or Install (Android).

  3. Tap the OpenAir Mobile icon on the home screen to launch the app.

Note:

You can also sign in to the OpenAir web application and use one of the following options to find OpenAir Mobile on the App Store or Google Play Store.

  • Click Download Android app or Download iOS app in the User Center menu. See User Menu.

  • Go to Administration > Global Settings > Account > Integration: Add-on services and find the link to Download with iTunes (iPhone) or Download with Google Play (Android).

  • If your company's OpenAir account is configured to use IdP-initiated Single Sign-On as the sign-in method, you will be prompted to select which application you want to use after signing in to OpenAir. Select OpenAir Mobile app. You will be redirected to the app page in the App Store or Google Play Store. See Connecting OpenAir Mobile to Your OpenAir Account Using IdP-initiated Single Sign-On.

To remove OpenAir Mobile from an iPhone:

  1. Touch and hold the OpenAir icon on the home screen. If your iPhone uses iOS 13 or later, a context menu appears. Tap Edit Home Screen. The app icons begin to jiggle.

  2. Tap Unistall icon on iPhone on the OpenAir Mobile app icon.

  3. Tap Delete when prompted to confirm whether you want to remove the app.

To remove OpenAir Mobile from an Android device:

  1. Go to Settings and tap Application manager. A list of installed apps appears.

  2. Tap the OpenAir Mobile app icon, then tap Uninstall.

  3. Tap OK when prompted to confirm whether you want to remove the app.

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