Posting Incoming Electronic Invoices in Goods Returns for Brazil

Note:

To access the Brazil Localization SuiteApp documentation in Brazilian Portuguese (Português do Brasil), see Brazil Localization.

In Brazil, when customers return goods to your company, they can register the transaction on a new electronic invoice for goods. Returning goods reverses the sale fully or partially.

You can record a goods return from a customer in the following situations:

• If the items weren't delivered.

• If the customer refuses the delivery.

• If the goods are damaged or present defects covered on the product warranty.

You may be required to post the information from the electronic invoices you receive in a goods return transaction. Incoming e-documents include relevant information for bookkeeping and reporting purposes.

To post an incoming electronic invoice to return goods for Brazil:

1. Go to Transactions > Sales > Create Invoices > List.

2. Click View next to the transaction you want.

3. Click Return Goods.

   NetSuite creates the goods return transaction.

4. Review the items being returned.

   • Click the Items subtab.

   • If only some of the items are being returned, remove the items that aren't part of the return.

   • If the automatically populated code doesn't apply, in the CFOP Code column, enter the appropriate Código Fiscal de Operação e Prestação (CFOP) code.

     NetSuite automatically populates the field with the default return CFOP code for the invoice's CFOP code.

5. If the transaction involves shipping, on the Shipping subtab, enter the shipping information.

   For more information, see Entering Shipping Information for Electronic Invoices for Brazil.

6. On the E-Document subtab, enter the information from the incoming e-document.

   1. Click the E-Document subtab.

   2. Click the E-Document Certification subtab.

   3. Check the Post Incoming E-Document box.

   4. In the Transaction Nature field, select the transaction nature that applies to this transaction.

   5. In the Access Key field, enter the access key that the tax authority assigned to the e-document you received.

   6. In the Certified E-Document Series field, enter the series of the e-document you received.

   7. In the Certification Date field, enter the date when the e-document was certified by a tax authority.

   8. In the E-Document Model field, enter the model of the e-document you received.

   9. In the Certified E-Document Number field, enter the number of the e-document you received.

7. Click Save.

   NetSuite saves the goods return.

Related Topics

• Incoming Electronic Invoices for Brazil
• Adding Electronic Invoicing Information in Purchase Orders for Brazil
• Posting Incoming Electronic Invoices in Vendor Bills for Brazil
• Posting Incoming Electronic Invoices in Inbound Deliveries for Brazil

General Notices