Core Skills

Note:

This topic describes functionality available in NetSuite Next. NetSuite Next is being made available to customers in phases, so these features may not yet be available in your account. You'll receive in-app notifications when your account is eligible for NetSuite Next.

Core skills are ready-to-use skills authored by NetSuite for common business workflows. These skills help you get to useful answers faster by applying a consistent analysis pattern for tasks such as payment prioritization, overdue receivables review, liquidity checks, and sales performance analysis.

Core skills are available as read-only skills that you can apply directly in Ask Oracle, and core skill names use the "ns-" prefix.

The following table lists the core skills that are available to invoke. The Typical Questions column lists some common questions you can use the skill to answer.

Important:

Core skills are designed for NetSuite Next and may not work as expected in the current NetSuite experience.

Skill Name	Description	Typical Questions
ns-customer-revenue-segmentation-churn	Sales and account teams can prioritize retention, growth, reference customer decisions, and account strategy decisions with more consistent answers. This skill analyzes customer revenue, segments, purchase patterns, cross-sell opportunities, churn risk, retention watchlists, and account growth. It uses repeatable analysis rules, source-of-truth checks, explicit assumptions, and safe defaults when data is incomplete.	Which customers are at risk of churn or need retention follow-up? Which customer segments or accounts offer the best growth opportunities?
ns-financial-services-industry-overlay	Financial services teams can review active customer and subscription data, pricing, billing frequency, customer dimensions, approval status, and fee-calculation readiness before key finance processes. This skill tailors Ask Oracle responses for financial services workflows such as monthly billing, recurring platform fees, usage or transaction charges, onboarding fees, and revenue preparation checks. It supports practical operational reviews and leaves final revenue recognition, tax, and regulated-fee treatment to company policy and advisor guidance.	What should I check before running monthly billing in NetSuite? Are there billing, usage, subscription, or revenue-preparation issues I should review before period close?
ns-fulfillment-performance-insights	Fulfillment teams can identify delays, bottlenecks, and timing-based operational improvement opportunities across the fulfillment lifecycle. This skill analyzes Item Fulfillment timing across picking, packing, shipping, and the overall fulfillment lifecycle, including fulfillment-step durations, cycle time or lead time, slow fulfillments, Service Level Agreement (SLA) compliance, timing deviations, and SLA breaches. It can compare individual fulfillments or lifecycle steps and does not apply to general fulfillment status, record details, quantities, inventory, locations, or other non-timing questions.	Where are the delays or bottlenecks in our fulfillment process? Which fulfillments missed or are at risk of missing our SLA?
ns-inventory-balance-viewer	Users can view current inventory levels using criteria that they specify. This skill shows real-time inventory levels, including current stock, available quantity, on-hand quantity, and other supported inventory levels. It provides views tailored to the specified criteria and does not apply to inventory balances, quantities, or criteria that are out of scope.	What is the available and on-hand quantity for this item? Show me the current inventory levels that match my criteria.
ns-inventory-impact-review	Users can review and understand the inventory impact of existing transactions. This skill reviews, confirms, and explains the inventory impact of one or more existing transactions. It does not calculate or estimate inventory changes based on existing or planned transactions.	What inventory impact did this transaction have? Can you explain the inventory impact of these transactions?
ns-item-creation-assistant	Users can start item creation from an uploaded catalogue or product file. This skill opens Item Creation Assistant with an uploaded catalogue for item extraction and review before creation, and supports imports from vendor or product catalogues, brochures, price lists, and product files. It does not summarize, extract, validate, create, import, or update items in chat.	Can you open Item Creation Assistant for this vendor catalogue? I want to import items from this product price list.
ns-match-vendor-credits-to-bills	AP teams can clear credits faster, reduce what they owe, and avoid leaving available credits unused. This skill finds open vendor credits in AP and shows which open bills they can be applied against. It matches credits to bills by vendor, subsidiary, currency, and AP account, then prioritizes the most overdue bills first.	Do we have vendor credits available to apply to open bills? Which open bills can be reduced by available vendor credits?
ns-overdue-customer-analysis	Collections users get a faster, more actionable view for prioritizing follow-up, understanding mismatches, and improving cash follow-up. This skill helps answer who is overdue by consistently comparing two customer-level views: the gross overdue-invoice view and the net AR aging view. Instead of returning an answer from only one source, it combines both perspectives into a single comparison that highlights overdue exposure, invoice counts, aging, and any out-of-balance amounts.	Which customers are overdue? Which overdue customers should we prioritize for collections follow-up?
ns-payment-prioritization	AP teams can plan payment runs more confidently, capture discounts, use available credits, and manage limited cash. This skill recommends which payables to select for payment based on due dates, overdue status, discounts, credits, account balances, and cash constraints. It groups bills into practical payment actions and explains the reasoning behind each recommendation.	Which overdue bills should we pay first given our available cash? Can you help me plan this week's payment run up to a specific amount?
ns-period-close-readiness-review	Finance teams can get a clearer view of likely close blockers and still rely on official close checklists, audit workpapers, approvals, certifications, and sign-offs for final control. This skill reviews period-close readiness using NetSuite reports and records that are supported in Ask Oracle. It surfaces source-backed signals such as Trial Balance tie-out issues, AP and accounts receivable (AR) cutoff concerns, journal or general ledger (GL) review points, and evidence that still needs controller verification.	What is the status of my period close for the current open period? What close blockers should my team review before final sign-off?
ns-pricing-configuration-review	Sales and pricing teams can understand the sales pricing configuration in the current account using read-only evidence. This skill reviews item prices, price levels, currencies, quantity pricing, customer item or group pricing, and other pricing information. It can identify configured pricing, explain how pricing records relate, assess stored assignments and rule scope, identify possible stored values for a customer-item price, and so on.	What is the sales price of this item? What sales pricing is configured for this customer?
ns-review-liquidity-evidence	Finance users get clearer context for reviewing near-term liquidity, including current cash position, expected cash movement, threshold exposure, liquidity risk, and the drivers and limits of the analysis. This skill builds a source-backed cash path using NetSuite evidence and open-item timing signals. It shows assumptions, formulas, exclusions, evidence gaps, and risk callouts.	What is my 13-week cash flow outlook? Are there any near-term liquidity risks based on current cash, receivables, and payables?
ns-vendor-bill-processing-time	Accounts payable (AP) teams can see where bills are moving slowly, review process health, spot bottlenecks, and decide where to improve first. This skill measures AP bill processing time across entry, approval, aging, payment timing, and vendor performance. It highlights trends, backlog, days-to-pay, and terms-compliance signals.	What is our average vendor bill processing time by vendor? Where are vendor bills getting delayed in our AP process?
ns-vendor-concentration	AP and procurement teams can spot vendor risks and follow-up opportunities before they surface in a standard report. This skill gives a ranked view of which vendors dominate spending or open balances for the time window you choose. It shows each vendor's share of total and highlights signals such as heavy concentration, fast-growing spend, stale balances, and balance-to-spend concerns.	Which vendors account for the largest share of our spending? Are we too concentrated with any vendors or carrying stale vendor balances?
ns-workflow-manipulation	Users can create basic SuiteFlow workflow drafts for record automation from natural language requests. This skill creates basic, event-based, single-state SuiteFlow workflow drafts. It can make fields required or optional, change field display behavior, lock records, show message actions, prevent saves, and return user errors.	Create a workflow that makes this field required before a record can be saved. Create a workflow that locks this record and shows a message to users.

Skill Name

Description

Typical Questions

ns-customer-revenue-segmentation-churn

Sales and account teams can prioritize retention, growth, reference customer decisions, and account strategy decisions with more consistent answers.

This skill analyzes customer revenue, segments, purchase patterns, cross-sell opportunities, churn risk, retention watchlists, and account growth. It uses repeatable analysis rules, source-of-truth checks, explicit assumptions, and safe defaults when data is incomplete.

Which customers are at risk of churn or need retention follow-up?

Which customer segments or accounts offer the best growth opportunities?

ns-financial-services-industry-overlay

Financial services teams can review active customer and subscription data, pricing, billing frequency, customer dimensions, approval status, and fee-calculation readiness before key finance processes.

This skill tailors Ask Oracle responses for financial services workflows such as monthly billing, recurring platform fees, usage or transaction charges, onboarding fees, and revenue preparation checks. It supports practical operational reviews and leaves final revenue recognition, tax, and regulated-fee treatment to company policy and advisor guidance.

What should I check before running monthly billing in NetSuite?

Are there billing, usage, subscription, or revenue-preparation issues I should review before period close?

ns-fulfillment-performance-insights

Fulfillment teams can identify delays, bottlenecks, and timing-based operational improvement opportunities across the fulfillment lifecycle.

This skill analyzes Item Fulfillment timing across picking, packing, shipping, and the overall fulfillment lifecycle, including fulfillment-step durations, cycle time or lead time, slow fulfillments, Service Level Agreement (SLA) compliance, timing deviations, and SLA breaches. It can compare individual fulfillments or lifecycle steps and does not apply to general fulfillment status, record details, quantities, inventory, locations, or other non-timing questions.

Where are the delays or bottlenecks in our fulfillment process?

Which fulfillments missed or are at risk of missing our SLA?

ns-inventory-balance-viewer

Users can view current inventory levels using criteria that they specify.

This skill shows real-time inventory levels, including current stock, available quantity, on-hand quantity, and other supported inventory levels. It provides views tailored to the specified criteria and does not apply to inventory balances, quantities, or criteria that are out of scope.

What is the available and on-hand quantity for this item?

Show me the current inventory levels that match my criteria.

ns-inventory-impact-review

Users can review and understand the inventory impact of existing transactions.

This skill reviews, confirms, and explains the inventory impact of one or more existing transactions. It does not calculate or estimate inventory changes based on existing or planned transactions.

What inventory impact did this transaction have?

Can you explain the inventory impact of these transactions?

ns-item-creation-assistant

Users can start item creation from an uploaded catalogue or product file.

This skill opens Item Creation Assistant with an uploaded catalogue for item extraction and review before creation, and supports imports from vendor or product catalogues, brochures, price lists, and product files. It does not summarize, extract, validate, create, import, or update items in chat.

Can you open Item Creation Assistant for this vendor catalogue?

I want to import items from this product price list.

ns-match-vendor-credits-to-bills

AP teams can clear credits faster, reduce what they owe, and avoid leaving available credits unused.

This skill finds open vendor credits in AP and shows which open bills they can be applied against. It matches credits to bills by vendor, subsidiary, currency, and AP account, then prioritizes the most overdue bills first.

Do we have vendor credits available to apply to open bills?

Which open bills can be reduced by available vendor credits?

ns-overdue-customer-analysis

Collections users get a faster, more actionable view for prioritizing follow-up, understanding mismatches, and improving cash follow-up.

This skill helps answer who is overdue by consistently comparing two customer-level views: the gross overdue-invoice view and the net AR aging view. Instead of returning an answer from only one source, it combines both perspectives into a single comparison that highlights overdue exposure, invoice counts, aging, and any out-of-balance amounts.

Which customers are overdue?

Which overdue customers should we prioritize for collections follow-up?

ns-payment-prioritization

AP teams can plan payment runs more confidently, capture discounts, use available credits, and manage limited cash.

This skill recommends which payables to select for payment based on due dates, overdue status, discounts, credits, account balances, and cash constraints. It groups bills into practical payment actions and explains the reasoning behind each recommendation.

Which overdue bills should we pay first given our available cash?

Can you help me plan this week's payment run up to a specific amount?

ns-period-close-readiness-review

Finance teams can get a clearer view of likely close blockers and still rely on official close checklists, audit workpapers, approvals, certifications, and sign-offs for final control.

This skill reviews period-close readiness using NetSuite reports and records that are supported in Ask Oracle. It surfaces source-backed signals such as Trial Balance tie-out issues, AP and accounts receivable (AR) cutoff concerns, journal or general ledger (GL) review points, and evidence that still needs controller verification.

What is the status of my period close for the current open period?

What close blockers should my team review before final sign-off?

ns-pricing-configuration-review

Sales and pricing teams can understand the sales pricing configuration in the current account using read-only evidence.

This skill reviews item prices, price levels, currencies, quantity pricing, customer item or group pricing, and other pricing information. It can identify configured pricing, explain how pricing records relate, assess stored assignments and rule scope, identify possible stored values for a customer-item price, and so on.

What is the sales price of this item?

What sales pricing is configured for this customer?

ns-review-liquidity-evidence

Finance users get clearer context for reviewing near-term liquidity, including current cash position, expected cash movement, threshold exposure, liquidity risk, and the drivers and limits of the analysis.

This skill builds a source-backed cash path using NetSuite evidence and open-item timing signals. It shows assumptions, formulas, exclusions, evidence gaps, and risk callouts.

What is my 13-week cash flow outlook?

Are there any near-term liquidity risks based on current cash, receivables, and payables?

ns-vendor-bill-processing-time

Accounts payable (AP) teams can see where bills are moving slowly, review process health, spot bottlenecks, and decide where to improve first.

This skill measures AP bill processing time across entry, approval, aging, payment timing, and vendor performance. It highlights trends, backlog, days-to-pay, and terms-compliance signals.

What is our average vendor bill processing time by vendor?

Where are vendor bills getting delayed in our AP process?

ns-vendor-concentration

AP and procurement teams can spot vendor risks and follow-up opportunities before they surface in a standard report.

This skill gives a ranked view of which vendors dominate spending or open balances for the time window you choose. It shows each vendor's share of total and highlights signals such as heavy concentration, fast-growing spend, stale balances, and balance-to-spend concerns.

Which vendors account for the largest share of our spending?

Are we too concentrated with any vendors or carrying stale vendor balances?

ns-workflow-manipulation

Users can create basic SuiteFlow workflow drafts for record automation from natural language requests.

This skill creates basic, event-based, single-state SuiteFlow workflow drafts. It can make fields required or optional, change field display behavior, lock records, show message actions, prevent saves, and return user errors.

Create a workflow that makes this field required before a record can be saved.

Create a workflow that locks this record and shows a message to users.

Core Skill Example

Your AP team is preparing this week's payment run, but cash is limited and several critical vendors are overdue. You want Ask Oracle to recommend which bills to pay now, which to defer, and why.

Core skill to invoke

ns-payment-prioritization

Sample question for Ask Oracle

Given our current cash position and overdue bills, what is the optimal payment run this week?

Sample output from Ask Oracle

Based on your open payables, due dates, and available cash, here is a recommended payment sequence:

Pay Immediately (High Risk): 4 bills, total $121,561

These are the oldest overdue items and include key suppliers with high operational impact.
Pay This Week (Medium Risk): 6 bills, total $28,285

These are recently overdue or due in the next few days.
Defer to Next Run (Lower Risk): 5 bills, total $26,061

These are not yet due and can be safely scheduled in the next cycle.

Recommended total outlay this week: $149,846

Items to review before release:

Aged invoice exceptions that may require dispute confirmation
Credits that can be netted before payment
Large one-time bills that should be manually approved

Core Skill Example

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