Transaction Email Capture Considerations
Take note of the following considerations when using Transaction Email Capture:
-
The SuiteApp cannot differentiate vendor bill file attachments from email signature images. If an email contains email signature images, the SuiteApp will process it along with the vendor bill file attachments.
-
Creating a new vendor record using the Make Copy or Save As function does not autofill or copy the data from the Transaction Email Capture subtab to the new record.
-
The SuiteApp can only process a vendor bill email with 20 file attachments. If the email contains more than 20 attachments, the system randomly selects the first 20 files to process. Email senders will be notified about the file attachments that were not processed.
-
If the email address used for sending vendor bill files exist in both employee and vendor records, the SuiteApp prioritizes the employee as the email sender. The employee will then receive corresponding notifications.
-
If multiple vendors send vendor bills using the same email address, you can assign the email address to one vendor record only. For more information, see Managing Vendor Email Addresses Using Transaction Email Capture.
-
NetSuite sends a missing vendor bill file attachment email notification to the email sender only when the Send Emails for Missing File Attachments preference is enabled. For more information, see Setting Up Transaction Email Capture Preferences.
-
Email client setup is not supported. Contact your account administrator for assistance.