Server Restarts
Server restarts may cause your queries to fail, or they may interrupt your Connect session. Server restarts can occur during a a NetSuite update or maintenance. To avoid issues with query or session interruptions, consider the following:
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Retry the query manually or set up a retry mechanism to make sure that the failed queries are run again.
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Avoid using long-running queries. To prevent your queries from failing due to a server restart, you should run queries that do not require a long response time.