Get Started with the NetSuite AI Connector Service
NetSuite has adopted the Model Context Protocol (MCP), which boosts its integration capabilities and enables secure interactions between AI models and data systems. This feature provides users, such as financial users, with a seamless integration that lets supported AI clients directly access and interact with NetSuite data and functionality.
In user-facing contexts, AI applications that can connect to MCP servers are often called AI assistants, while applications that act autonomously may be also referred to as AI agents. For consistency, the NetSuite AI Connector Service and other related help topics use the term AI clients to refer to all such applications. Other terms used in the help topics may also differ in documentation produced by different companies, as naming conventions are not standardized yet across the industry.
The following topics demonstrate how you can get started with the NetSuite AI Connector Service:
Before working with the NetSuite AI Connector Service, consider the following:
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It's important to familiarize yourself with
Associated Risks, Controls, and Mitigation Strategies
when working with AI clients and large language models (LLMs).
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To add the NS AI Connector, you’ll need the Pro plan (or higher) for Claude, or the Plus plan (or higher) for ChatGPT. Chat GPT Business also works, but you need to build your own set of search and fetch MCP tools. For more information, see Creating Custom Tools for the NetSuite AI Connector Service.
If you’re using a different AI client, please check that provider’s help documentation for their requirements.