NetSuite AI Connector Service And Concurrency Governance
Unless an administrator has assigned a specific concurrency governance limit to the relevant integration record, the NetSuite AI Connector Service uses the same resources as other integrations and is limited by your account's limit for concurrent requests and how much of this limit has already been allocated to specific integrations. If, for example, you have a total integration concurrency limit of five concurrent requests, but the administrator has assigned two of those to a REST web services integration, the NetSuite AI Connector service integration will be able to use only the unallocated three requests limit remaining.
You must ensure that your account has enough resources to process all the requests sent concurrently by the NetSuite AI Connector Service and any other integrated applications that are running in parallel.
When you use a prompt in your AI client that calls an MCP tool, you have one main request for calling the MCP tool, but it this request is typically preceded by additional requests specified by the MCP protocol. You should also consider these requests when you review your account's concurrency governance.
Your account's governance limit for concurrent requests depends on your service tier and how many SuiteCloud Plus licenses you've purchased. Different service tiers have different base limits. For more details, see Concurrency Governance Limits Based on Service Tiers and SuiteCloud Plus Licenses and SuiteCloud Plus Settings.