DNS Record Setup

Message	Message Type	Cause	Action
Your DNS record is configured correctly.	Informational	NA	NA
Your DNS record is configured incorrectly.	Error	Your DNS entry for this domain does not point to the CNAME (Alias) required by NetSuite.	Ensure that you are using the correct CNAME (Alias) for the domain in the DNS record. See Point Your Domain Name at Your Domain (DNS Settings) for more information.
Unable to verify DNS status because this is a root domain. Root domains in NetSuite must use CNAME flattening.	Error	This error is shown when a root domain is used. You should not use root domains in NetSuite because root domains typically do not allow use of a CNAME DNS entry.	You must use a CNAME flattening service for this domain, as described in Website Domains and Email Hosting. If you already use a CNAME flattening service for this domain, you can safely ignore this message.

Message

Message Type

Cause

Action

Your DNS record is configured correctly.

Informational

Your DNS record is configured incorrectly.

Error

Your DNS entry for this domain does not point to the CNAME (Alias) required by NetSuite.

Ensure that you are using the correct CNAME (Alias) for the domain in the DNS record. See Point Your Domain Name at Your Domain (DNS Settings) for more information.

Unable to verify DNS status because this is a root domain. Root domains in NetSuite must use CNAME flattening.

Error

This error is shown when a root domain is used.

You should not use root domains in NetSuite because root domains typically do not allow use of a CNAME DNS entry.

You must use a CNAME flattening service for this domain, as described in Website Domains and Email Hosting.

If you already use a CNAME flattening service for this domain, you can safely ignore this message.