DNS Status
Message |
Message Type |
Cause |
Action |
---|---|---|---|
Your DNS record is configured correctly. |
Informational |
— |
No action required. |
Your DNS record is configured incorrectly. |
Error |
Your DNS entry for this domain does not point to the CNAME required by NetSuite. |
Ensure that you are using the correct CNAME for the domain in the DNS record. See Point Your Domain Name at Your Domain (DNS Settings) for more information. |
Your DNS record is configured with a CNAME on a second-level domain. This can result in errors such as email server failures. Please check your DNS configuration with your DNS provider. |
Error |
This error is shown when a second-level domain is used. You should not use second-level domains in NetSuite because they typically do not permit use of a CNAME DNS entry. |
Contact your domain provider to check your DNS configuration. |
Unable to verify DNS status because this is a root domain. Root domains in NetSuite must use CNAME flattening. |
Error |
This error is shown when a root domain is used. You should not use root domains in NetSuite because they typically do not permit use of a CNAME DNS entry. |
You must use a CNAME flattening service for this domain, as described in Website Domains and Email Hosting. If you already use a CNAME flattening service for this domain, you can ignore this message. |