Copying a Sales Order with a Credit Card Payment

You can copy a sales order with a credit card payment. This is an efficient way to create an additional order for a customer without having to re-enter all their information.

Important:

Do not copy an order and resubmit to correct authorization errors. In this case, change the billing information as needed, check Get Authorization, and save the order.

You must be in View mode to copy an order. The following payment information on the Billing subtab copies to the new order:

Credit Card # (masked)
Expires on (MM/YYYY)
Name on Card
Card address information

The copied order will not show:

CSC
credit card gateway response information including P/N Ref, Auth. Code, AVS Street Match, AVS Zip Match, and CSC Match
payment events from original transaction

On the new order:

Enter the three-digit security code (CSC).
Make any other changes that are required.
Verify that the Get Authorization box is checked.
Save the order.

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