Customer Part Number

You can assign your customers’ part numbers to item records. You can use customer part numbers, instead of item numbers, to add items to sales orders or invoices. When you import items into these transactions, you can use customer part numbers to reference the items. You can also print transactions that show both items and customer part numbers.

Availability

The Customer Part Number feature is available in the Supply Chain Management SuiteApp. Contact your account manager to get access to the SuiteApp. For more information about installing the SuiteApp, see Installing the Supply Chain Management SuiteApp.

Limitations

• Only supports inventory and assembly items.

• You’ll need to customize both standard and custom roles to include the Enable Customer Part Number box on each role record. For more information, see Roles and Permissions for Customer Part Number.

• Because of standard CSV import limits, blank values in import files don’t clear details in line items or records. For example, you import a file with an item and leave the customer part number blank. If the sales order’s line item already has a customer part number, it stays the same after the import. For more information and guidelines, see the following topics:

  • Import Customer Part Numbers for Items

  • Import Transactions With Customer Part Numbers

• In the item sublist for transactions, you can’t use the Add Multiple and Upsell Items options to add items with customer part numbers.

Related Topics

• Set Up Customer Part Number
• Customer Part Number Usage
• Using Item Records
• Item Pricing
• Item Costing
• Multiple Units of Measure
• Bar Codes and Item Labels
• Item Types
• Effective Date Pricing SuiteApp
• Item Record Management

General Notices