NSPOS System Requirements
Operating Systems and Components
For a list of supported operating systems and information about NetSuite Point of Sale (NSPOS) application components, see the Application Summary section of the Payment Application Data Security Standard (PA-DSS). Select the standard appropriate to your NSPOS release.
You can find our PA-DSS publications in the ORACLE | NetSuite Help Center > User Guides tab.
NetSuite POS is a PA-DSS validated application. The PA-DSS describes the Payment Card Industry (PCI) initiative and lists suggestions for using NetSuite POS in a PCI DSS compliant environment.
For NSPOS 2019.1.X, 2018.2.X – The required MS SQL Server 2016 SP3 Express Edition setup will not function on Windows 7, Windows Vista, Windows Server 2008 R2 or other earlier operating systems.
Regional Settings for Windows
The NSPOS application uses the Window's Regional format settings found on each register to format decimal numbers. To ensure NSPOS compatibility, Windows must use a period to separate decimal places.
The Region setting [English (United States)] uses a period for decimals.
Hardware – Standalone and POS Client Workstations
The following specifications apply to Standalone or POSClient registers in your stores. These workstations provide normal register functions for sales and other transactions.
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Processor speed: 2.2 GHz (2.8 GHz recommended)
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Processor type: Intel Dual-Core / Core i3 (or AMD equivalent) or above
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Operating system: Windows 10 64 bit, required to address RAM above 4 GB
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RAM: At least 4 GB (6-8 GB recommended)
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Hard disk drive (HDD) or solid state drive (SSD): 30 GB free space or above
Configurations that only meet the minimum requirements might experience slower processing times during periods of high-volume traffic.
Hardware – Server with POS Workstations
These specifications apply to Server with POS workstations.
In addition to providing functions for sales and other register transactions, these workstations act as the database server for POSClient registers. See Store Server Architecture for more information.
The following are for a Server with POS register connected with five POSClient registers. Setups not meeting the minimum requirements might experience performance issues.
Minimum Specifications
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Processor speed: 3.2 GHz (2 cores 4 threads)
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Processor type: Intel Dual-Core / Core i3 (or AMD equivalent) or above
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Operating system: Windows 10 64 bit
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RAM: At least 6 GB (8 GB recommended)
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Solid state drive (SSD): 30 GB free space or above
Optimal Specifications
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Processor speed: 3.2 GHz (4 cores 4 threads)
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Processor type: Intel Dual-Core / Core i5 (or AMD equivalent) or above
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Operating system: Windows 10 64 bit
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RAM: At least 8 GB (16 GB recommended)
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Solid state drive (SSD): 30 GB free space or above
Transport Layer Security (TLS)
Most payment gateways set up for NSPOS PIN pad payments use TLS to communicate between the pad and gateway. NetSuite supports TLS 1.2 or later for communication protocols. You should ensure that your payment provider does not utilize TLS 1.1 or earlier in your setup.
One option is to update a workstation’s registry so that it prevents obsolete versions of TLS from running. See Transport Layer Security (TLS) Versions in the NSPOS Security Guide.
Supported OPOS Peripheral Types
NetSuite POS supports the following OLE for Retail Point of Sale (OPOS) compatible devices. You should confirm support for specific device models with your hardware provider.
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POS Printers
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Bar Code Scanners
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PIN Pads
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Signature Capture Devices
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Magnetic Stripe Readers (MSRs)
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Line Displays
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Cash Drawers