Capturing and Attaching Files Through the App
If you set up the Image Capture Icon or File Upload Icon for a mobile process, you can access the icon on the associated mobile page. To capture or upload a file, you can tap the icon to open the camera or file browser, respectively. After you capture an image or upload a file, you can view the file ID and filename, which appears as a hyperlink. If you want to retake an image or delete a file, you can tap the delete icon next to it. After you complete the mobile process, the app saves it to your file cabinet, within the Images folder. From this folder, you can access the subfolder for the specific SCM Mobile app to view the captured or uploaded files. For more information about these icons, see Setting Up Image Capture or File Upload.
Images and documents that you capture and upload cannot be more than 10 MB. The app supports the following file formats only:
|
Image formats |
Document formats |
Other formats |
|---|---|---|
|
BMPIMAGE GIFIMAGE ICON JPGIMAGE PJPGIMAGE PNGIMAGE SVG TIFFIMAGE |
CSV EXCEL FREEMARKER PLAINTEXT POWERPOINT RTF WORD |
APPCACHE AUTOCAD JSON MSPROJECT VISIO XMLDOC XSD |
SCM Mobile provides a scheduled script for mobile processes that do not immediately generate your target transactions. You can run this scheduled script to attach the files after the target transactions have been created. For mobile processes related to item fulfillments, for example, you can run this scheduled script only after an item fulfillment has been created. Complete the following procedure to attach files through the scheduled script.
To attach captured or uploaded files from mobile devices:
-
Using the Administrator role, go to Setup > Custom > Attach Mobile App File.
-
On the Attach Mobile App File page, in the Target Transaction Type field, select the type of transaction you want to update with the file attachments.
-
Click Attach.
Depending on the quantity of files, it may take a few moments to completely attach them all to the transactions.
-
To view the status of a job, within in the Processing banner, click the here link.
-
To view the image or document attachments, you can open the target transactions and go to the Mobile App Attachments subtab.
To view the file attachment records and statuses, open the Mobile - App Attachment list by going to Customization > Lists, Records & Fields > Record Types. For each reference transaction in the list, you can view the target transactions, including the processing and attachment statuses. A record without a target transaction ID means that the target transaction has not been created yet. In case of issues with attachments, you can also view the failure reason.