NetSuite Specialized Centers

NetSuite has specialized centers, which provide limited access based on role to employees, customers, partners, and vendors.

Each user with a specialized center role can access:

Limited features for the user’s role
Data that pertains only to the user or to their company
Settings for the user’s NetSuite preferences, profile, email marketing campaign subscriptions, and authentication
Online help that shows only the topics specific to the user’s center

The following table summarizes the centers and associated roles, and it provides a description of the features those roles can access through the center. Available features may vary based on features that are enabled in your account.

Center	Standard Role for this Center	Description	Notes
Customer Center	Customer Center	Provides online access to the customer’s own estimates, orders, invoices, and payments. Customers can also view support information, such as the knowledge base and their own cases and issues.	Customer records can represent either a company or an individual. To allow customer access to NetSuite, a user with the Administrator role must first enable the Customer Access feature.
Employee Center	Employee Center	Provides online access to the employee’s own expense reports, purchase orders, time tracking, business contacts, and personal information in the system. Employee Center users have access to NetSuite for Mobile. Employee Center users with direct reports also have access to a Manager dashboard, from which they can view their team and take action on their team members’ purchase orders, expense reports, and time off requests.	Payroll and banking information is available only if your account uses SuitePeople U.S. Payroll to pay employees. Performance management features, such as Performance Reviews and Goals, are available only if those features are enabled in your account. The Org Browser is available only if the feature is enabled in your account. For more information, see About the Employee Center Role.
Partner Center	Partner Center	Provides online access to the partner’s own reports, promotion codes, and customer and partner records.	Partner records can represent either a company or an individual. Partners may give their customers access to the Customer Center. For more information, see The Partner Center Role.
Advanced Partner Center	Advanced Partner Center	Provides online access to the Partner Center and additional Sales center and Support center features.	Administrators must enable both the Partner Access and the Advanced Partner Access features. For more information, see The Advanced Partner Center.
Vendor Center	Vendor Center	Provides online access to the vendor’s own transaction history and purchase orders.	Vendor records can represent either a company or an individual. For more information, see The Vendor Center Role.

Center

Standard Role for this Center

Description

Notes

Customer Center

Provides online access to the customer’s own estimates, orders, invoices, and payments. Customers can also view support information, such as the knowledge base and their own cases and issues.

Customer records can represent either a company or an individual.
To allow customer access to NetSuite, a user with the Administrator role must first enable the Customer Access feature.

Employee Center

Provides online access to the employee’s own expense reports, purchase orders, time tracking, business contacts, and personal information in the system. Employee Center users have access to NetSuite for Mobile.

Employee Center users with direct reports also have access to a Manager dashboard, from which they can view their team and take action on their team members’ purchase orders, expense reports, and time off requests.

Payroll and banking information is available only if your account uses SuitePeople U.S. Payroll to pay employees.
Performance management features, such as Performance Reviews and Goals, are available only if those features are enabled in your account.
The Org Browser is available only if the feature is enabled in your account.
For more information, see About the Employee Center Role.

Partner Center

Provides online access to the partner’s own reports, promotion codes, and customer and partner records.

Partner records can represent either a company or an individual.
Partners may give their customers access to the Customer Center.
For more information, see The Partner Center Role.

Advanced Partner Center

Provides online access to the Partner Center and additional Sales center and Support center features.

Administrators must enable both the Partner Access and the Advanced Partner Access features.
For more information, see The Advanced Partner Center.

Vendor Center

Provides online access to the vendor’s own transaction history and purchase orders.

Vendor records can represent either a company or an individual.
For more information, see The Vendor Center Role.

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