NetSuite Specialized Centers

NetSuite has specialized centers that provide limited access to employees, customers, partners, and vendors based on their roles.

With a specialized center role, a user can access:

Limited features for their role
Data that pertains only to the person or to their company
Files related to transactions and cases that the person created, or that were shared with them
Settings for the person's NetSuite preferences, profile, email marketing campaign subscriptions, and authentication
Online help that shows only the topics specific to the center

Note:

Users with NetSuite specialized center roles can see only files on records they have access to, plus files with the Company-Wide Usage, or the Available Without Login boxes checked. For more information, see Preferences on File Records.

The following table summarizes the centers and roles, and it describes the features those roles can access. Available features may vary based on what's enabled in your account.

Center	Standard Role for this Center	Description	Notes
Customer Center	Customer Center	Lets customers access their own estimates, orders, invoices, and payments online. They can also see support information, such as the knowledge base and their own cases and issues.	Customer records can be for either a company or an individual. To let customers access NetSuite, a user with the Administrator role must first enable the Customer Access feature.
Employee Center	Employee Center	Lets employees access their own expense reports, purchase orders, time tracking, business contacts, and personal information online. Employee Center users also have access to NetSuite for Mobile. Employee Center users with direct reports also have a Manager dashboard, where they can see their team and handle their purchase orders, expense reports, and time off requests.	Payroll and banking information is available only if your account uses SuitePeople U.S. Payroll. Performance management features, such as Performance Reviews and Goals, are available only if those features are enabled in your account. The Org Browser is available only if the feature is enabled in your account. For more information, see About the Employee Center Role.
Partner Center	Partner Center	Lets partners access their own reports, promotion codes, and customer and partner records online.	Partner records can be for a company or an individual. Partners can give their customers access to the Customer Center. For more information, see The Partner Center Role.
Advanced Partner Center	Advanced Partner Center	Lets partners access the Partner Center and additional Sales Center and Support Center features online.	Administrators must enable both the Partner Access and the Advanced Partner Access features. For more information, see The Advanced Partner Center.
Vendor Center	Vendor Center	Lets vendors access their own transaction history and purchase orders online.	Vendor records can be for a company or an individual. For more information, see The Vendor Center Role.

Center

Standard Role for this Center

Description

Notes

Customer Center

Lets customers access their own estimates, orders, invoices, and payments online. They can also see support information, such as the knowledge base and their own cases and issues.

Customer records can be for either a company or an individual.
To let customers access NetSuite, a user with the Administrator role must first enable the Customer Access feature.

Employee Center

Lets employees access their own expense reports, purchase orders, time tracking, business contacts, and personal information online. Employee Center users also have access to NetSuite for Mobile.

Employee Center users with direct reports also have a Manager dashboard, where they can see their team and handle their purchase orders, expense reports, and time off requests.

Payroll and banking information is available only if your account uses SuitePeople U.S. Payroll.
Performance management features, such as Performance Reviews and Goals, are available only if those features are enabled in your account.
The Org Browser is available only if the feature is enabled in your account.
For more information, see About the Employee Center Role.

Partner Center

Lets partners access their own reports, promotion codes, and customer and partner records online.

Partner records can be for a company or an individual.
Partners can give their customers access to the Customer Center.
For more information, see The Partner Center Role.

Advanced Partner Center

Lets partners access the Partner Center and additional Sales Center and Support Center features online.

Administrators must enable both the Partner Access and the Advanced Partner Access features.
For more information, see The Advanced Partner Center.

Vendor Center

Lets vendors access their own transaction history and purchase orders online.

Vendor records can be for a company or an individual.
For more information, see The Vendor Center Role.

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