Generating and Sending the Outbound E-Document of a Transaction

You can generate the outbound e-document of an invoice or credit memo record, and then send it to the Singapore PEPPOL API.

E-documents can be generated from invoices and credit memos created through the user interface, CSV import, SOAP web services, and SuiteScript.

To generate and send the e-document of a transaction:

  1. Create or edit an invoice or credit memo.

  2. In the Customer field, select the customer for this transaction.

    You must have entered the PEPPOL ID of this customer on its corresponding record.

    Note:

    To transmit an invoice or credit memo to Singapore government agencies, check the SG PEPPOL B2G Entity box on the customer record.

    Selecting the customer automatically enters values in the E-Document Template and Sending Method fields, on the E-Document subtab. For B2G transactions, on your invoice or credit memo, select Buyer Reference on the E-Document subtab.

  3. Enter items and other required information and then click Save.

    The system updates the transaction record, and the Generate E-Document button or Process E-Document button (if E-Document Automation is enabled from e-Document Preferences) is displayed at the top.

    On the E-Document subtab, the value of the E-Document Status field is changed to 'For Generation'.

    Note:

    The Generate E-Document or Process E-Document button appears only when viewing the transaction record. It is not displayed in Edit mode.

  4. Click Generate E-Document or Process E-Document.

    If you clicked Generate E-Document, the outbound e-document is generated.

    If you clicked Process E-Document, the outbound e-document is generated and sent to Singapore PEPPOL. For more information, see Combining E-Document Generation and Sending with the Process E-Document Button.

    If Create PDF is checked on the transaction record, a PDF version of the source transaction is also generated.

    The status of the e-document in the E-Document Status field, on the E-Document subtab, will indicate 'Ready for Sending'. If the status is 'Generation Failed', an error was encountering in generating the e-document, which you must fix first before regenerating the e-document.

    For more information, see Viewing E-Document Status and Audit Trail.

  5. (Optional) Click Send E-Document, if the Process E-document button is not enabled or available.

    A banner appears on the transaction record indicating that sending of the e-document is in progress. The e-document is sent through webservices, as set up in the sending method.

    After Singapore PEPPOL receives the e-documents, it validates the e-documents for correct format and data and then sends the Document ID and Submission status to NetSuite.

    Then, the value of the E-Document Status field on the E-Document subtab is updated. For more information, see Outbound E-Document Statuses.

General Notices