Enable the Multi-Subsidiary Customer Feature

Administrators can enable the Multi-Subsidiary Customer feature on the Enable Features page. If you choose to stop using the Multi-Subsidiary Customer features, you must perform specific tasks before you can disable the feature.

Note:

For SuiteBilling customers, if you want to use the Multi-Subsidiary Customer feature and SuiteBilling together, you need to enable SuiteTax. For more information, see Enabling the Multi-Subsidiary Customer Feature for SuiteBilling.

To enable the Multi-Subsidiary Customer feature:

1. Go to Setup > Company > Enable Features (Administrator).

2. On the Company subtab, in the ERP General section, check the Multi-Subsidiary Customer box.

3. Click Save.

   Important:

   You cannot enable the Multi-Subsidiary Customer feature if any incompatible feature or functionality is enabled. See the Incompatible Features list in Multi-Subsidiary Customer Feature Limitations.

To disable the Multi-Subsidiary Customer feature:

1. Reverse or delete all transactions related to customers and their secondary subsidiaries.

2. Remove all secondary subsidiaries from customer records.

3. Go to Setup > Company > Enable Features (Administrator).

4. On the Company subtab, in the ERP General section, clear the Multi-Subsidiary Customer box.

5. Click Save.

Related Topics

Best Practices for Using the Multi-Subsidiary Customer Feature

Customer Balances for Assigned Subsidiaries

Customer Searches for Multi-Subsidiary Customers

Mass Create and Update Multi-Subsidiary Customers

Customization of the Subsidiaries Subtab on the Customer Record

Multi-Subsidiary Customer Support for Automated Intercompany Management

Multi-Subsidiary Customer Vendor Entities

Multi-Subsidiary Customer Hierarchy

Transactions Available for Multi-Subsidiary Customers

Assigning Subsidiaries to a Customer

General Notices