Related Items
You can use related items in your web store to cross-sell products that complement each other. For more information on creating related items for your website, read Related Items.
In Site Builder, you need to perform additional steps to display related items on your website and in the shopping cart.
Displaying Related Items on your Site Builder Website
You can use the Set Up Web Site page to set your preferences for displaying related items, and upsell items on item detail pages. For more information, see Upsell Preferences.
You can also create an HTML template to customize the display of lists of Related Items and Upsell items on your website. Go to Commerce > Websites > Website List, and click Edit next to the website name. On the Appearance subtab, select the HTML template you want to use in the Default Related Items Layout, and Default Upsell Items Layout fields.
For more information see Web Site Appearance Preferences. See also, Item and Category Templates.
Displaying Related Items in the Shopping Cart
You can display a list of Related Items on the shopping cart page of your website. Use the Related Items subtab on the Shopping Cart tab in NetSuite to select a list of items that you want to show.
To show related items in the shopping cart:
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Go to Commerce > Site Builder > Content Management > Tabs.
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Click Edit next to Shopping Cart.
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On the Related Items subtab, select an item to display as a suggested item to purchase in the shopping cart.
Important:The Advanced Site Customization feature is required for Related Items to display in the shopping cart.
Click Add Multiple to add several items quickly.
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Click Save.
The related items you choose to display in the shopping cart do not change based on what the customer has added to the shopping cart.