Sample Scenario

Consider Company ABC that is on a standard service tier with one SuiteCloud Plus license. User A is the designated concurrent web services user. The company makes 10 web services requests concurrently. User A uses request-level credentials to make web services requests. The company also has one RESTlet that is reached concurrently five times. For RESTlet requests, token-based authentication (TBA) is used. User B generates one web services request using request-level credentials. All of these requests occur in parallel.

The account-level concurrency limit of this customer is 15 (5+10). If they generate 5 RESTlet requests using TBA, 10 web services requests with request-level credentials from User A, and one web services request with request-level credentials from User B, an error will be thrown for one of the requests.

This error occurs when they generate one request over their account-level limit. The first 15 requests will succeed, and the 16^th concurrent request will result in an error. The error can occur for any of the requests. If Company ABC does not want to use a dedicated concurrent web services user, they can re-implement their web services integrations to use TBA instead of request-level credentials. The company still needs the SuiteCloud Plus license to get support for 15 web services concurrent requests.

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