Creating Subscription Plans

When you create a subscription plan, you specify the items, such as recurring services, usage, commit plus overage, and one-time charges, to include in the subscription.

To learn how to set up a subscription plan and price plan in NetSuite, view the video:

For high-level overview diagrams of the workflows that include this procedure, see Subscription Plan Creation, New Stand-Alone Subscription Creation, and Subscription Creation from a Sales Order.

To create a subscription plan:

1. Go to Lists > Subscriptions > Subscription Plans > New.

2. In the Subscription Plan Name field, enter a name.

3. From the Initial Term list, do one of the following tasks:

   • Select a term. Options include the following:

     • Standard Term – The subscription–level end date defines the end date for all of the items. This results in the alignment of end dates. NetSuite calculates the end date as the subscription start date plus the indicated subscription term. one-time subscription lines are the exception, because they are only active for one day.

     • Custom Term – You must set the subscription-level end date at the subscription level. This date defines the end date for all of the items, resulting in the alignment of end dates. One-time subscription lines are the exception, because they are only active for one day. The subscription-level end date for a custom term remains editable until any subscription line becomes active.

     • Evergreen Term – Revenue ends after three years unless you set optional invoicing preferences to automatically extend revenue recognition.

   • Create a new term by clicking the plus icon.

4. On the Lines subtab, do the following for each item you want to add:

   1. In the Item column, select an item. If the item list does not include an item you need for this subscription plan, see Creating Items for Subscription Plans.

   2. In the Required column:

      • Check the box if you want the subscription to always include this item.

      • Clear the box if you want the customer to be able to include or exclude the item as an option at the time of sale.

   3. In the Type column, select one of the following:

      • One Time – Items that incur a single charge, such as a setup or initialization fee.

      • Recurring – Items that incur charges throughout the subscription, such as recurring service.

      • Usage – Items that incur charges based upon how much or how often the customer uses them, such as minutes or data.

      • Commit Plus Overage – Items that are charged in advance for a committed usage quantity and incur a charge for overage if more than the committed quantity is used.

   4. In the Mode column, select one of the following:

      • In Advance – Payment is due at the beginning of the charge period (for example, the first day of the month).

      • In Arrears – Payment is due at the end of the charge period (for example, the last day of the month).

   5. In the Include in Renewal Subscription column, click the down arrow to display the available renewal options and select a different option if desired.

   6. If required, for recurring items, check or clear the Prorate Start Date and Prorate End Date boxes. For details, see Proration Options.

   7. Click Add.

5. Repeat step 4 until you have added all items to the subscription plan.

6. Click the Renewal subtab and complete the renewal options. When you renew to a new subscription, you can select the renewal plan and price book. See Adding Renewal Information to Subscription Plans to learn how the default from the subscription populates the renewal.

   • If you have enabled the Uplift Pricing feature, you also can define the percentage renewal uplift. After renewal setup is complete, your settings affect any new subscriptions created with this plan.

   • To set up your renewal to happen automatically, check Automatically Initiate Renewal Process Before Subscription End Date.

   • When the Uplift Pricing feature is enabled, you can define the default percentage renewal uplift. Based on the renewal configuration, the renewal description lines appear in the uplift table where you set the percentage uplift. See Adding Renewal Information to Subscription Plans to learn how the default from subscription populates the renewal uplift on subscription.

   After renewal setup is complete, your settings affect any new subscriptions created with this plan.

7. Enabling the Uplift Pricing feature makes the Uplift subtab available. In this subtab, you can define the Uplift Percent and interval creation using the combination of Uplift Frequency and Repeat Every fields. These settings default to any new subscriptions created with this plan. See Uplift Pricing to learn more about uplift for subscription plans.

When you save, NetSuite opens the Price Books subtab. After creating a subscription plan, the next task is to create a price book by creating a price plan for each item. See Creating Price Books.

General Notices