If the Reminders Portlet Does Not Show the Expected Information
If the Reminders portlet does not show any information or the expected number of bills, review the following:
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In the Reminders portlet, click the Refresh button to update the information.
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Verify that the employee account is part of the customized Employee Center role.
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Verify that the bills are not in a locked or closed account period.
Only administrators can approve or reject bills in a locked account period. Bills in a closed account period cannot be approved or rejected.
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In NetSuite OneWorld accounts, verify that the bills pending approval belong to the same subsidiary as the user with the Employee Center role.
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Ensure that you are an approver, or the next approve in the workflow.