Enabling Required Features for Sales Return Accounting
Users with the Administrator role must also enable these features in NetSuite.
To enable the features:
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Go to Setup > Company > Setup Tasks > Enable Features.
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Click the SuiteCloud subtab and enable the following features:
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Under SuiteBuilder, check Item Options and Custom Records.
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Under SuiteGL, check Custom GL Lines.
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To enable multi-book accounting, click the Accounting subtab and enable the following features:
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Under Multi-Book Accounting, check the following boxes:
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Adjustment Only Books
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Full Multi-Book Accounting
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Click Save.