Investigating Issues with Performance Health Dashboard Tables
When you click a tile on the Performance Health Dashboard, it shows detailed tables for each issue type found in your account. Each issue type is located on its own subtab. The dashboard shows an All Issues subtab if there are more than one type of issue in the account.
For more information about the list of issues that appear on the tables, see Performance Health Dashboard Issues and Issue Types.
For more information about the columns that appear on the tables, see Performance Health Dashboard Table Columns.
Performance Health Dashboard Table Columns
Columns that appear on the table vary according to the process that you are investigating. The following table shows the columns that appear for all processes and those that appear only for a specific process:
|
NetSuite Process |
Column |
Description |
|---|---|---|
|
All Processes |
Issue |
Shows the name of the issue. |
|
Value |
Shows the value or figure as it applies to the issue. Depending on the issue, the value may appear in units of time, percentages, or other formats. |
|
|
Investigate Link |
Depending on the issue, this column may show an Investigate link that refers users to other tools in the Application Performance Management (APM) SuiteApp. |
|
|
Snooze Button |
Shows a Snooze button that hides an issue from the table after it is clicked. For more information, see Snoozing Issues in the Performance Health Dashboard. |
|
|
Record Pages |
Record Type |
Shows the name of the record type. |
|
Operation |
Shows the name of the operation. |
|
|
Scripts |
Script Name |
Shows the name of the script. |
|
Deployment ID |
Shows the identifier of the script deployment. |
|
|
Stage |
For map/reduce scripts, this column shows the stage that the script was processing when it encountered the issue. |
|
|
Saved Searches |
Saved Search |
Shows the name of the saved search. |
|
Record Type |
Shows the record type of the saved search. |
|
|
Integrations |
Integration |
Shows the name of the integration. |
|
Operation |
Shows the name of the operation that the integration performed when it encountered the issue. |
|
|
Processors |
— |
— |
Performance Health Dashboard Issues and Issue Types
The dashboard shows different issues depending on the process and issue type that you are investigating. The following table shows the issues that are included for each issue type:
|
NetSuite Process |
Issue Type |
Issue |
Description |
|---|---|---|---|
|
Record Pages |
Performance Issue |
High Median Response Time |
Alerts you to the high median response time of record instances during the selected period. |
|
Scripts |
Error |
High Error Rate |
Alerts you to the high error rate of script deployments during the selected period. |
|
Standards Update |
Deployments over 100 |
Alerts you to the presence of scripts that exceed 100 deployments during the selected period. |
|
|
Saved Searches |
Performance Issue |
High Median Request Time |
Alerts you to the high median time it took to execute the saved searches during the selected period. |
|
High Timeout Rate |
Alerts you to the high rate that saved searches timed out during the selected period. |
||
|
Integrations |
Error |
High Error Rate |
Alerts you to the high error rate of integrations during the selected period. |
|
High Error Rate for Account Concurrency |
Alerts you to the high error rate because of requests that exceeded the account concurrency limit during the selected period. |
||
|
High Error Rate for User Concurrency |
Alerts you to the high error rate because of requests that exceeded the user concurrency limit during the selected period. |
||
|
Performance Issue |
High Median Time per Record |
Alerts you to the high median time it took for each record to execute during the selected period. |
|
|
Standards Update |
Unsupported WSDL Version |
Shows integrations during the selected period that still use unsupported WSDL versions. |
|
|
Requests Near Concurrency Limit |
Measures how much of your integrations register requests near the concurrency limit during the selected period. |
||
|
Processors |
Performance Issue |
High Average Wait Time |
Alerts you to the high average wait time to complete jobs during the selected period. |
|
High Rate of Failed Jobs |
Alerts you to the high rate of failed jobs during the selected period. |
||
|
Low Usage of Reserved Processors |
Expresses the ratio of the instances when processors reserved for high-priority jobs are at less than 50% for the selected period. |