Product Review Customer Experience
Customers can submit reviews using a review form. The form allows customers to rate the product and add a brief review. The following image shows a sample Review Form page.
After a review is submitted and approved by a moderator, it's published on your site. Customers can view item ratings and read reviews. Customers can also vote whether a review was helpful. The following image shows a sample review.
The appearance of product reviews varies depending on your chosen theme. For more information about themes, see Commerce Themes.