Getting Help for Administrators

NetSuite provides a variety of resources for administrators. From NetSuite communities and international resources to NetSuite educational services.

The following resources are available:

Support Resources

NetSuite Support - a summary of the customer support resources NetSuite provides.
NetSuite Communities (User Groups) - details on the online communities where you can connect with other NetSuite users.
Voting for Enhancements - a description of SuiteIdeas, the voting tool where you can let us know which enhancements you would like to see in future versions of NetSuite.
Checking NetSuite System Status - steps for checking the status of the NetSuite service and more information about potential outages or disruptions to service.

International Resources

Country-Specific Features - a list of the documentation resources provided for NetSuite features used in countries around the world.
Release Notes - PDF files of the release notes are available in several languages. When the translated release notes for the newest version of NetSuite are available, you can access them from this page.

Additional Resources

SuiteSuccess - learn how SuiteSuccess can make implementing NetSuite fast and effective.
SuiteApp.com - browse and choose SuiteApps that you can install in your NetSuite account.
NetSuite Education Services - a summary of the training and certification resources available.

Note:

For information about resources for users, see Getting Help.