Mapping a Subsidiary on Orders in NetSuite Connector

All records referenced in an order must be in the same subsidiary as the order. If you have multiple subsidiaries, you must set up order mappings so that they post to the correct subsidiary. The mapping you create should set a subsidiary that is consistent for the customer, the order, and all the items in the order. Any inconsistency causes NetSuite Connector to reference invalid records when the order syncs.

To map a subsidiary on orders:

  1. Log in to app.farapp.com

  2. Select the connector and relevant account.

  3. Go to Mappings > Orders.

    The Payment page appears by default.

  4. To create a subsidiary mapping, do one of the following:

    • To add a mapping for orders, click the Order tab.

    • To add a mapping for customers, click the Customer tab.

  5. Click Add Mapping.

  6. From the Add NetSuite Mapping popup window, select Subsidiary in the NetSuite Field list.

  7. Click Add Mapping, and then click Close.

  8. Locate your new mapping at the end of the list. Under the <marketplace or cart> Field/Fixed Value column, select your desired subsidiary.

  9. Click Save.

  10. Repeat steps 4–9 on the other tab to ensure mapping consistency between orders and customers.

Related Topics

NetSuite Connector Order Sync Management
Order Mappings in NetSuite Connector
Mapping Order Location in NetSuite Connector
Setting up Custom Order Mappings in NetSuite Connector
Viewing Order Mapping in NetSuite Connector
Setting Up Order Sync to Handle Multiple Subsidiaries in NetSuite
Troubleshooting Order or Fulfillment Sync Errors in NetSuite Connector
NetSuite Connector Order Sync FAQ

General Notices