Displaying a Discount Item or Rate Field on the Order Form for NetSuite Connector
To sync discounts at the header level of an order, the form that NetSuite Connector posts to NetSuite must have fields containing the following field IDs:
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discountitem
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discountrate
These fields are usually displayed on the NetSuite user interface as Discount Item and Discount Rate.
To display the discount item or rate field on the order form:
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Go to Customization > Forms > Transaction Forms.
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Click the Edit link of the relevant record and form.
NetSuite Connector most commonly syncs to the sales order form.
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Go to the Promotions subtab and then click the Items subtab.
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If Discount Item and Rate options are not under the Items subtab, check under the Promotions subtab. Check the Show boxes for Discount Item and Rate (or Discount Rate).
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Click Save.