Selecting the First Available Lot Number on Items During Order Sync in NetSuite Connector
Certain items in NetSuite require additional data referred to as inventory detail. For such items, NetSuite Connector must provide this data on the sales order or cash sale during order sync for NetSuite to accept the order posting. To handle these items, you should configure NetSuite to automatically provide the inventory detail. Otherwise, NetSuite Connector redirects NetSuite to the first available lot number. If NetSuite provides the requested data, you can use that value for the inventory detail. Ensure that you also have a line item level location field mapping so that NetSuite Connector can determine the location of the first available lot number.
Configuring NetSuite this way can ensure obtaining the detail you expect, otherwise, you can perform troubleshooting to determine what occured in NetSuite. However, this approach is not possible with NetSuite Connector.
To enable NetSuite Connector to select the first available lot number on items that require inventory detail during order sync:
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Log in to app.farapp.com.
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Select the relevant connector and account.
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Go to Settings > Orders.
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On the General Order Settings page, click Advanced Options.
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Go to Inventory Detail (Lot Number) Settings.
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Check the box of the transaction record type that you want to enable the functionality for.
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Click Save.
A message appears and confirms that the functionality is enabled.