Assigning a Fixed Customer to All Orders in NetSuite Connector
You can configure NetSuite Connector to send all orders to NetSuite using the same customer. This approach is useful when you do not want to have a new customer record created for each new customer on an order.
You must first configure the customer in NetSuite and then in NetSuite Connector.
This topic applies to all connectors, except Amazon connector. For Amazon connector, see Assigning a Fixed Customer to All Amazon Orders in NetSuite Connector.
Configuring Fixed Customer in NetSuite
You can either use an existing customer or set up a new customer as a fixed customer. Make sure the customer is taxable so that both taxable and non-taxable orders can be assigned to the customer. For more information, read Setting Customers As Taxable By Default. After setting up the customer in NetSuite, note the customer’s internal ID.
To locate the internal ID, read Finding the Internal ID of Records.
Configuring Fixed Customer in NetSuite Connector
After you configure the fixed customer in NetSuite, configure the fixed customer in NetSuite Connector.
To configure a fixed customer in NetSuite Connector
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Log in to app.farapp.com.
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Select the appropriate connector and account.
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Go to Settings > Orders.
The Order Settings page opens.
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In the General tab, click Advanced Options.
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In the Post All Orders Against Customer field, enter the internal ID of the customer that you want to use as your fixed customer.
Note:The Amazon connector has two settings, one for MFN orders and another for FBA orders. Enter the internal ID in the field that you use.
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Click Save.
All future orders for the selected connector and account combination are sent to NetSuite using the internal ID of the customer.