Assigning a Fixed Customer to All Orders in NetSuite Connector
You can set up NetSuite Connector to send all orders to NetSuite using the same customer. This is helpful if you don't want a new customer record created for every new customer on an order.
First, set up the customer in NetSuite, then in NetSuite Connector.
This topic applies to all connectors, except Amazon connector. For Amazon connector, see Assigning a Fixed Customer to All Amazon Orders in NetSuite Connector.
Configuring Fixed Customer in NetSuite
You can use an existing customer or set up a new one as your fixed customer. Make sure the customer is taxable so both taxable and non-taxable orders can be assigned to them. For more information, read Setting Customers As Taxable By Default. After you set up the customer in NetSuite, note their internal ID.
To locate the internal ID, read Finding the Internal ID of Records.
Configuring Fixed Customer in NetSuite Connector
After you set up the fixed customer in NetSuite, set them up in NetSuite Connector too.
To configure a fixed customer in NetSuite Connector
-
Log in to app.farapp.com.
-
Select the appropriate connector and account.
-
Go to Settings > Orders.
The Order Settings page opens.
-
In the General tab, click Advanced Options.
-
In the Post All Orders Against Customer field, enter the internal ID of the customer that you want to use as your fixed customer.
Note:The Amazon connector has two settings, one for MFN orders and another for FBA orders. Enter the internal ID in the field that you use.
-
Click Save.
All future orders for that connector and account will be sent to NetSuite using the customer's internal ID.