Posting a Gift Card or a Gift Certificate as a Payment Method for an Order
An order contains a gift card or gift certificate in one of the following cases:
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When a gift card or gift certificate is used to pay for the entire order – In this case, NetSuite Connector shows the gift card or certificate as the payment method on the order. You can then map the gift card or certificate payment method to one in NetSuite, like any other payment method. For more information about mapping payment methods, read Mapping Order Payment Methods in NetSuite Connector.
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When a gift card or gift certificate is used as partial payment on an order – In NetSuite, you cannot have more than one payment methods on an order. But in this case, there's an extra payment method on the order. So when it's set up right, NetSuite Connector sends the gift card or certificate to NetSuite as a discount item. For more information about setting up a gift card or a gift certificate discount item, read Gift Cards and Gift Certificates in NetSuite Connector.