Removing or Resetting Data for a Field in the Storefront Using Product Sync
When you keep a field blank in NetSuite, NetSuite Connector does not automatically keep the corresponding field in the storefront blank.
When no data is provided for a mapped NetSuite field and if a default value is configured for that field's mapping, NetSuite Connector uses the default value. When you keep a field blank in NetSuite, no data is sent to NetSuite Connector for that field. Therefore, NetSuite Connector falls back to the designated default value, if provided. You can set NetSuite Connector to send a single character (or 0 for numeric fields) for the default value in your product sync mappings. Following are some key points to consider when sending default values:
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Sending a space character or 0 value for some fields can cause issues. Make sure you are aware of the consequences of sending blank data for the fields in question.
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You cannot send a space character or 0 value for required fields. Sometimes, you can set them in NetSuite Connector, but the storefront will mostly reject the product posting.
To set a space or 0 value as the default value for a field in NetSuite Connector:
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Log in to app.farapp.com.
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Select the connector and then select the relevant account.
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Go to Mappings > Products.
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Locate the mapping of the field for which you want to set a default value and in the Default Value field, press Spacebar (or 0 for numeric fields).
Note:Not all fields permit a default value to be set. The availability depends on the field and mapping type.
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Click Save.