Updating the SKU of Items Posted with NetSuite Connector
For items posted on a storefront using NetSuite Connector, you must not update the item SKU (stock keeping unit) directly on the item record. This can cause problems with order and product synchronization with the NetSuite Connector. If you must update the item SKU, do the following the steps to avoid any issues.
To update SKU of items posted with NetSuite Connector:
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Set the item whose SKU you want to update, to inactive.
For more information, see Working with Inventory Items, Making an Item Inactive.
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On the inactive item record, change the SKU to indicate that it is removed or obsolete. For example, you can append the word ‘removed’ or ‘obsolete to the SKU’, like ItemCode-obsolete.
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Create a new item record with a new or updated SKU.
For more information, see Creating Item Records.