Third–Party Logistics (3PL) Order Statuses in NetSuite Connector
The following table lists the 3PL order statuses and their meanings:
|
Status |
Description |
|---|---|
|
Awaiting Retrieval from (3PL) |
The order is pulled from NetSuite Connector and is waiting for the 3PL provider to retrieve the order. |
|
Order Posted, Waiting for Shipment |
The order is successfully imported into the 3PL provider. |
|
Complete |
The order is posted back to NetSuite from the 3PL provider. |
|
Error Posting Shipment to NetSuite |
There is an issue posting the fulfillment to NetSuite. Hovering over the order in NetSuite Connector displays the specific error. |
|
Error Posting Order to 3PL |
There is an issue posting the order to the 3PL provider. Hovering over the order in NetSuite Connector displays the specific error. |
Order Statuses that Trigger NetSuite Connector to Import Orders from NetSuite and Post to the Third–Party Logistics (3PL) Provider
By default, orders in Pending Fulfillment state in NetSuite that have not been previously retrieved are retrieved by NetSuite Connector and synced to the 3PL provider. If you are using NetSuite’s Pick, Pack, and Ship feature, you can set up NetSuite Connector to import the item fulfillments created for orders that have the Packed status. The ShipStation 3PL supports syncing from item fulfillments, but Amazon MCF (Multi-Channel Fulfillments) does not support syncing from item fulfillments.
Related Topics
- Managing Third-Party Logistics (3PL) Connectors in NetSuite Connector
- Mapping Orders and Fulfillments for a 3PL Connector in NetSuite Connector
- Retrieving and Syncing an Order from NetSuite to 3PL Manually Using NetSuite Connector
- Troubleshooting Order Import Issues for 3PL Connector in NetSuite Connector
- 3PL Connectors FAQ