Retrieving and Syncing an Order from NetSuite to 3PL Manually Using NetSuite Connector

If you have a 3PL connected with NetSuite Connector and need to manually pull an order from NetSuite, follow this procedure.

Log in to app.farapp.com.
Select the connector and then select the relevant account.
Go to Data Flows > Orders.
In the Search field, enter the order number that you want to retrieve and press Enter.

Note:
The order number is the transaction ID in NetSuite and not necessarily the order ID from the storefront.

After the search is completed, the blue banner at the top disappears.
To confirm that the order is imported, click Search on the order again.

Depending on the 3PL connector, the posting or retrieval of order may be different. For example, for ShipStation, NetSuite Connector does not pull or push orders into their system. Instead, ShipStation pulls orders from NetSuite Connector. So, if you want the orders to be pulled into ShipStation, you will need to trigger a sync directly from ShipStation.
For 3PLs other than ShipStation:
1. Go to Data Flows > Manage Data Syncs.
2. On the Data Syncs page, click the Play icon at the bottom of the Order Sync tile.
  
  The order sync starts for the connector and pulls new orders from NetSuite and posts them to the 3PL.