Handling Partially Fulfilled Orders in NetSuite Connector
To partially fulfill orders, enable the Pick, Pack, and Ship feature in NetSuite. To configure NetSuite Connector to sync the pick tickets, read Syncing Item Fulfillments to a 3PL from NetSuite Connector.
When a sales order is partially fulfilled, an item fulfillment record is created in NetSuite. The initial status of the fulfillment is Picked. The fulfillment syncs to a third-party logistics (3PL) provider (if applicable) when the fulfillment is in Packed state. When the fulfillment is marked as Shipped in NetSuite, NetSuite Connector syncs the fulfillment back to the storefront. When the rest of the sales order is fulfilled, NetSuite creates another fulfillment. Again, when the fulfillment is in Packed state, it syncs to the 3PL provider, and when it changes to Shipped state, the fulfillment syncs to the storefront.
A sales order can have multiple item fulfillments, but the process of syncing them to a 3PL provider or to the storefront remains the same each time.