Customizing a Workflow State

You can update the details of a state, its actions, and assign specific settings. Within each state, you can change the order by which the validations or exception criteria are executed.

For specific instructions on using the tolerance limits and disabling exception criteria, see Setting Tolerance and Difference Limits and Disabling Exception Criteria.

To view and edit a state, select the state from the workspace. On the State subtab, click the pencil icon. You can also double-click the state on the workflow diagram to open the Workflow State page.

Screenshot of the State tab with the cursor pointing to the Pencil icon and the Record Save state selected as an example

Editing a State

On the Workflow State page, you can change the state name and description. For more information about workflow states, see Workflow States.

On the Actions subtab, click the Edit link for the action or group to update its details, add a condition, and set the schedule. You can also create a new custom action or group by clicking New Action or New Group. For more information about actions, see Workflow Actions.

For more information about action groups, see Using Action Groups.

On the Transitions subtab, click the Edit link for the transition to update its details and add a condition. By changing the transition settings, you can reorder the flow of processing. You can also add a new transition to the state. For more information about transitions, see Workflow Transitions.

Changing the Exception Message

Exception or validation messages displayed on the vendor bill record are set in the workflow state where its action is executed.

To change the exception message:

  1. On the Workflow State page, click the Edit link for the NAW Create Exception Record WS action.

    Screenshot of the Workflow State page with the Edit link in the NAW Create Exception Record WS action row highlighted

    The following screenshot shows the message for [SS] VB-PO: Vendor Qty Difference: Discrepancy between Quantity on Bill and PO exceeds the Vendor Quantity difference limit.

  2. On the Workflow Action page, in the Parameters section, enter the new message in the Value column for the exception field.

    Screenshot of the Parameters section on the Workflow Action page with an example of a message in the Value column of the exception field row
  3. Click Save.

Reordering Actions or Groups

On the Workflow State page, on the Actions subtab, click the row of the action to be moved. Drag and drop it before or after another action. You can also click the Edit link for the action, and use the Insert Before field on the Workflow Action page. For more information, see Reordering Actions.

To reorder action groups within a state, click the group to be moved. Drag and drop it to the beginning or end of another group. You can also use the Insert Before field on the Workflow Action Group page. When you save the changes, the group numbering is automatically updated.

Related Topics

Disabling Exception Criteria
Setting Tolerance and Difference Limits
Best Practices When Using the Tolerance and Difference Limits
Customizing the 3 Way Match Vendor Bill Approval

General Notices