1. Commerce
  2. SuiteCommerce InStore (SCIS)
  3. SCIS Administrator Guide
  4. Configuring Records for SCIS
  5. Configuring Item Records for SCIS
  6. Setting Up Products for Sale on SCIS

Setting Up Products for Sale on SCIS

Product information is stored on item records in NetSuite and displayed in SuiteCommerce InStore (SCIS). Sales associates can access product information by using the search bar or the QuickAdd bar in SCIS. The following item record types are compatible with SCIS:

Important:

SCIS doesn't support the Bin Management and Advanced Bin/Numbered Inventory Management features.

To use SCIS, you must ensure that item records are configured correctly. Consider the following when configuring item records:

See the following steps to configure item records. To complete setup, you must create a QuickAdd Key for each item. Sales associates can't add an item to a transaction if a QuickAdd Key doesn't exist for the item in SCIS. For more information, see Configuring QuickAdd Keys.

To configure items for SCIS:

  1. Go to Lists > Accounting > Items > New.

  2. Enter a value in the Item Name/Number field. This value appears in lists in NetSuite. It appears as the product name in SuiteCommerce InStore if the Display Name/Code field is blank.

  3. Enter a value in the UPC Code field. This lets you scan a bar code for the item. The UPC Code must be unique for each item.

    If you have additional codes, use the Additional UPCs field on the Custom subtab to enter multiple UPC codes, separated by commas.

  4. Enter a value in the Display Name/Code field. This value appears as the product name in SuiteCommerce InStore and on the website. If this field is blank, the value in the Item Name/Number field is displayed.

  5. (Optional) Add the item to a location. In the Location list, select the SCIS location where the item will be available for purchase. If you don't select a location, the item will be available in all locations.

  6. Click the Accounting subtab. Select a Tax Schedule.

  7. Click the Sales / Pricing subtab. In the Price Levels section, enter a Base Price for the item. Enter the same price level for each currency that can be used to purchase the item.

    If you offer different prices based on the quantity purchased, enter a purchase QTY and then the “each” or single-item price for that quantity. Any purchase that meets or exceeds that quantity will use that price, up to the next QTY you set.

    Note:

    SuiteCommerce InStore uses the Base Price (not Online Price) as the product price. If you don't enter a Base price, an error occurs when the item is added to an order. Zero is a valid entry.

  8. Click the Web Store subtab to configure the following:

    1. Check the Display in Web Store box.

    2. (Optional) Enter a short description of the item in the Detailed Description field. This is recommended, but not required. This description appears in SuiteCommerce InStore.

    3. (Optional) In the Out of Stock Behavior list, leave the default selection.

    4. Click Web Site Categories. In the Site column, select the SuiteCommerce InStore website. In the Category column, select Home.

  9. Click Save.

The item isn't available in SCIS until a search index update is completed. When you click Save on the Item record, it triggers an update to the search index. To see the status of the search index, go to Setup > SuiteCommerce Advanced > Set Up Website and click View in the Search Index Status column.

For information about printing item labels, see Item Labels From Item Records.

Related Topics

General Notices