Packing Slips and Return Forms
You can print a packing slip and return form to include in your shipments to customers.
The packing slip contains your company name, the customer's name and shipping information, and a detailed account of your customer's order.
The return form includes the customer's identification number, the sales order number, and company information like company return policy and address.
To set up how you want your packing slips and return forms to print and to enter a message for packing slips or your return policy for return forms, go to Setup > Company > Preferences > Printing & Fax. Click the Printing subtab.
You can choose which items to show on the packing slip with the Show Additional Items on Packing Slips preference. Select All Items on Order to show both items being fulfilled in the shipment, items already fulfilled, and items that remain to be fulfilled. For more details on setting this preference, see Accounting Preferences.
To customize packing slips and return forms, go to Customization > Forms > Transaction Forms. Click Customize next to Standard Packing Slip or Standard Return Form. For more information, read Printing Packing Slips and Return Forms.