1. Order Management
  2. Order Fulfillment and Shipping
  3. Shipping
  4. Setting Up Shipping
  5. Charging for Shipping and Handling per Item

Charging for Shipping and Handling per Item

You can charge for shipping and handling per item instead of by total order weight. This helps you charge the appropriate amount for shipping and handling. When a customer places an order, NetSuite automatically calculates shipping and handling charges based on the items purchased.

For example, enter shipping and handling costs on each item record. When you invoice the items, the shipping and handling cost on the transaction reflects the amount entered on the item record.

To automatically charge for shipping:

  1. Go to Setup > Accounting > Shipping.

  2. Check the Charge for Shipping box.

  3. Click Save.

To charge for handling:

  1. Check the Charge for Shipping box.

    You must charge for shipping to be able to charge for handling.

  2. Check the Charge Handling Separate from Shipping box.

  3. Click Save.

To charge per-item shipping or handling costs:

  1. Go to Lists > Accounting > Items..

  2. Beside the item you want to enter a shipping or handling cost for, click Edit.

  3. On the item record, click the Sales/Pricing subtab.

  4. In the Shipping section, enter a price in the Shipping Cost field.

  5. Enter the item's handling price in the Handling Cost field.

  6. Click Save.

    Repeat these steps for every item you want to charge a specific shipping or handling cost for.

  7. To charge per-item shipping, create a per-item shipping item record to use as the shipping method on transactions and in the web store.

    Follow the Creating Shipping Items procedure and then, on the Shipping Rate subtab, select the By Item option button.

  8. If a shipping cost isn't entered on the item record, enter the Default Charge amount to display on the transaction or in the web store.

To charge the shipping amount entered on item records, select a per-item shipping method on transactions and in your web store.

You can display a per-item shipping method alongside other shipping methods in your web store. However, if a shopper selects a shipping method other than the per-item shipping method, that selection overrides the shipping cost entered on the item record.

When you charge for shipping and handling, the full amount is charged on the bill for the first item fulfillment. For subsequent order fulfillments, NetSuite charges shipping or handling.

For example, a customer's order for two bicycle wheels has a $15 charge for shipping. The first fulfillment ships one wheel, and the bill shows a $15 charge for shipping. The second fulfillment ships the other wheel, and the bill shows no shipping charge.

If Multiple Shipping Routes is enabled, NetSuite calculates any shipping or handling rule applied to the transaction at the shipment level.

For example, when NetSuite calculates the Free if Total is over rule, it uses the total value of items in that shipment. It doesn't use the value of all transactions on the sales order.

To display charges on transactions:

  1. On the transactions you print as line items or as a total amount on the transaction, go to Setup > Company > Printing & Fax.

  2. Click the Printing subtab.

  3. To show discount and shipping items with descriptions as line items in transaction columns, check the Print Discount and Shipping Lines in Columns box.

    If you clear this box, the footer of the transaction shows only a shipping item name and the total shipping and handling cost.

  4. Click Save.

Related Topics

General Notices