Free Shipping With an Item
NetSuite lets you offer free shipping promotions when customers buy certain items. When a qualifying item is added to the cart, the shipping charge is reduced to zero.
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Choose whether one promotional item qualifies an order for free shipping. Or, require customers to purchase all promotional items.
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An order remains eligible for free shipping when it meets the minimum order amount. This is true even if a promotion lowers the order total below the minimum.
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You can offer free shipping with a shipping method. To ensure customers receive the offer on a NetSuite website, set the website's default shipping method to the promotional method.
Or, use Advanced Promotions. For more information, see Create an Advanced Promotion Record.
To offer free shipping with certain items:
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Go to Lists > Accounting > Shipping Items.
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Beside the item you want to ship free when the items are purchased, click Edit.
Or, to create a new shipping item for the promotion, click New.
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Click the Free Shipping Items subtab.
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Select an Item to offer without a shipping charge.
Or, to quickly add several items with free shipping, click the Add Multiple button.
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Click Add.
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Continue to select and add items that should have free shipping.
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To require that all items you selected are on an order before free shipping is offered, check the All Items Must Be Purchased box.
Clear this box to offer free shipping on the order if any of the items listed are purchased.
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Click Save.
The maximum number of free shipping items you can assign to an individual shipping item is 10,000.