Applying Discounts to FedEx®Rates
NetSuite Ship Central is NetSuite’s standard shipping solution. For more information, see NetSuite Ship Central.
The Shipping Integration with FedEx, UPS, and USPS/Endicia is not available to new customers. It is available with limited support only for existing customers before they transition to NetSuite Ship Central.
For more information about transitioning to NetSuite Ship Central, including the self-service procedure, see Upgrading from Integrated Shipping to NetSuite Ship Central (SuiteAnswers article 1015202).
NetSuite enables you to display discounted shipping rates to your customers if you receive discounts from FedEx or you want to offer a discount to your customers.
Discounted FedEx rates can be offered when you use real-time rates. To learn more, see FedEx Real-Time Rates (U.S. and Canada).
To offer free shipping, use promotions or create a shipping item with a flat rate of $0.00. Do not set the discount rate on an existing shipping item to 0. To learn, see Promotions and Free Shipping With an Item.
To offer a discount for a FedEx shipping method:
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Go to Lists > Accounting > Shipping Items.
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Edit the shipping item record for the method on which you want to offer a discount.
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Click the Shipping Rate subtab.
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Select FedEx Real-Time Rate.
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In the Discount Rate field, enter a number to multiply the rate by to receive the correct discount.
For example, to offer a 25% discount, enter 0.75.
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Click Save.
The discounted rate is displayed on transactions and in your website.