FedEx®

Registering a FedEx® Account

Adding a FedEx® account to NetSuite enables you to offer FedEx real-time rates. You must have an active FedEx account to use FedEx real-time rates and integration.

If you have enabled Shipping Label Integration, you can print barcode shipping labels and receive tracking numbers.

If you charge for shipping, you can create shipping items with FedEx real-time rates. When a customer ships a purchase using FedEx, the current rate for the customer's location fills in the Amount field in your website and on transaction pages. The rate is an estimate of the final shipping cost and may vary slightly depending on the package size.

Note:

You must charge for shipping to use FedEx real-time rates or integration.

To add your FedEx® account:

  1. Go to Setup > Accounting > Shipping.

  2. Check the Charge for Shipping box.

  3. On the Carrier Registration subtab, click Add FedEx® Account.

  4. Read the terms of agreement, and then select I Accept.

  5. If you use the Multiple Location Inventory feature, select the Location to associate this FedEx account with.

    You can add a separate FedEx account for each location you operate.

  6. Enter the First Name and Last Name of the person responsible for this FedEx account.

  7. Your Company name is displayed.

  8. Enter the Department the FedEx account contact person works in.

  9. Enter this Location's address information:

    • Address

    • City

    • State

    • Zip code

  10. Enter the FedEx account person’s contact information:

    • Phone number

    • Fax number

    • Pager number

    • Email address

  11. Select how you want to pass packages to FedEx in the FedEx Dropoff Type field.

  12. Select your shipping label print format in the FedEx Label Type.

  13. If your label stock is perforated select Doctab Location

    • None — if there is no physical doctab

    • Top — if the doctab is at the top of the label

    • Bottom — if the doctab is at the bottom of the label

    Doctab Location is available for PDF (8-1/2 x 11) label types.

  14. Select how customers pay for receiving deliveries in the FedEx® Collect on Delivery (C.O.D.) Type field.

  15. Enter your FedEx Account Number.

    Only nine-digit account numbers can be entered.

  16. If you have a FedEx Ground Economy account, check the box and then select the default hub number provided by FedEx for the location.

    Alternatively, to register an account that supports FedEx Ground Economy customer returns by USPS, check FedEx Ground Economy Returns.

  17. If you enabled Hazmat/Dangerous Goods Shipping, add the contact person’s information.

    To learn more, see Shipping Dangerous Goods and Hazardous Materials.

  18. Click Submit.

Related Topics

General Notices