Tracking Numbers
Tracking numbers help you track customer shipments. When you ship packages, you can retrieve tracking numbers from UPS, FedEx, U.S. Postal Service (USPS), and Airborne.
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When you fulfill an order, enter its tracking number. You'll then see it wherever the order appears in NetSuite.
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If Shipping Label Integration is enabled, UPS, FedEx, and USPS tracking numbers link to each carrier's website. You can use the links to check package status.
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Enter a tracking number on the item fulfillment and then check the To Be Emailed box when you want to email a copy. The copy is emailed to the address or addresses listed in the To Be Emailed field.
The tracking number appears as a link on the form. Customers can click it to view their order status on the shipping service website.
To enter or view a tracking number on a fulfillment:
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Go to Transactions > Sales > Fulfill Orders.
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Beside the sales order you want to view or track, click Fulfill.
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Click the Packages subtab.
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Enter the tracking number in the Package Tracking Number field.
If you use Shipping Label Integration, the tracking number automatically appears after you fulfill the sales order.