1. Order Management
  2. Order Fulfillment and Shipping
  3. Shipping
  4. Setting Up Shipping
  5. Creating Shipping Items

Creating Shipping Items

You can create a shipping item record for each shipping method that you offer.

To create a shipping item without charging for shipping:

  1. Go to Lists > Accounting > Shipping Items > New.

  2. Enter a unique and descriptive item Ship Name.

  3. Enter a Display Name/Code.

    This item name appears in the Shipping Method or Ship Via field on printed forms, your web store, and all centers, such as Customer Center. Otherwise, the item Ship Name is displayed.

    If you are creating a UPS integrated shipping item, you cannot edit or change the display name/code.

  4. Enter an item Description.

  5. If you are using a OneWorld account, select a shipping item Subsidiary.

    For more information, see Associate Subsidiaries With Shipping Items.

  6. To make this shipping item inactive, check the Inactive box.

  7. To make item available on your website, check the Display in Web Site box.

  8. If you use Shipping Label Integration but do not automatically charge for shipping, click the Shipping Labels subtab.

    1. To charge your FedEx, UPS, or USPS account when sales orders using this shipping item are fulfilled, check the Shipping Label Integration box.

    2. Beside the box, select the rate you want use when this shipping item is selected.

      This rate is charged to your account. Real-time rates won't show up on your web store, and customers won't be charged real-time rates automatically.

  9. Click Save.

To create a shipping item and charge for shipping and handling:

  1. Go to Lists > Accounting > Shipping Items > New.

  2. Enter a unique and descriptive item Ship Name.

  3. To display this shipping item on your website and transactions field, enter a Display Name/Code.

    This item name appears in the Shipping Method or Ship Via field on printed forms, your web store, and all centers including Customer Center. Otherwise, the item Ship Name is displayed.

  4. Enter an item Description.

  5. If you are using a OneWorld account, select a shipping item Subsidiary.

    For more information, see Associate Subsidiaries With Shipping Items.

  6. To make this shipping item inactive, check the Inactive box.

  7. To make this item available on your website, check the Display in Web Site box.

  8. If you use Shipping Label Integration, click the Shipping Labels subtab.

    1. To charge your FedEx, UPS, or USPS account when orders using this shipping item are fulfilled, check the Shipping Label Integration box.

    2. Beside the box, select the rate you want use when this shipping item is selected.

      The selected method is used to ship an order and charge to your integrated account. You can charge customers based on either the same method or a different method on the Shipping Rate subtab.

  9. Click Save.

To set a shipping rate:

  1. In the Shipping Rate subtab, select the Account (Shipping) for this shipping item.

  2. Select one of the following shipping methods:

    FedEx

    1. If you added your FedEx account to NetSuite, select FedEx Real-Time Rate.

      For more information, see Getting Started with FedEx Integration.

    2. Select a FedEx Real-Time Rate.

    3. Enter a Discount Rate.

    4. If this item qualifies, check the FedEx One Rate box.

    UPS

    1. If you added your UPS account to NetSuite, select UPS Real-Time Rate.

      For more information, see UPS.

    2. Select a UPS Real-Time Rate.

    3. Enter a Discount Rate.

      UPS is populated with the shipping charge when the customer completes the order.

    USPS

    If you added your USPS account to NetSuite, select USPS Real-Time Rate.

    USPS is populated with the shipping charge when the customer completes the order.

    For more information, see Register a USPS Account with NetSuite.

    Flat Rate

    1. To charge a single rate for shipping, select Flat Rate.

    2. Enter the amount to charge for every item you ship.

    By Weight

    1. To charge shipping fees by item weight, select By Weight.

    2. Enter the amount to charge.

    3. Enter the increment. For example, 1, 1.5, 2, and so on.

    4. Select the unit of measure: lb, oz, kg, or g..

    5. To not allow partial increments, check the In Whole Increments box.

    To enter item default weights, go to Setup > Accounting > Shipping.

    By Item

    1. To charge a shipping fee for each item, select By Item.

    2. Enter the Default Charge amount for shipping on a per-item basis.

      You can enter custom, per-item shipping charges on individual item records.

    Percent of Total

    1. To charge a percentage of the total charge as the shipping fee, select Percent of Total.

    2. Enter a number in the % field.

    Shipping Table

    1. To charge shipping based on a range, select Shipping Table.

      • To charge shipping based on ranges of order totals, select Order Total.

      • To charge shipping based on ranges of package weight, select Weight and then select a unit of measurement.

    2. To set a Range Value of weight or order total, enter the first line as the minimum charge.

      The value for the first line must be zero.

    3. The second value is the maximum total or weight for the first line's Charge.

      For example, in the following chart, orders that total $0 to $9.99 cost $3.00 to ship. Orders totaling $10.00 to $24.99 cost $5.00 to ship.

      Range Value

      Charge

      0.00

      3.00

      10.00

      5.00

      25.00

      10.00

      50.00

      15.00

    Default Shipping Method - Determines the shipping cost if a real-time shipping rate for UPS, FedEx, or USPS integrated shipping items cannot determined.

  3. Click Save.

To define a Handling Rate method:

  1. Select the shipping item handling fee income Account (Handling).

  2. Select one of the following fee handling methods:

    • To only charge shipping, select Handling- No Handling Charge.

    • To charge for every item you ship, select Handling-Flat Rate and then enter a rate.

    • To charge by weight, select Handling-By Weight:

      1. Enter the amount to charge.

      2. Enter the increment. For example, 1, 1.5, 2, and so on.

      3. Select the unit of measure: lb, oz, kg, or g.

      4. To not allow partial increments, check the In Whole Increments box.

      To enter item default weights, go to Setup > Accounting > Shipping.

    • To charge shipping on an item, select Handling-Per Item and then enter the Default Charge.

      You can enter custom, per-item handling charges on individual item records.

    • To charge a percentage of the total charge as the shipping fee, select Handling-Percent of Total and then enter an amount.

    • To charge shipping based on a range, select a Handling-Table option;

      • To charge shipping based on ranges of order totals, select Order Total.

      • To charge shipping based on ranges of package weight, select Weight and then select a unit of measurement.

        1. To set a Range Value of weight or order total, enter the first line as the minimum charge.

          The value for the first line must be zero.

        2. The second value is the maximum total or weight for the first line's Charge.

          For example, in the following chart, orders that total $0 to $9.99 cost $3.00 to ship. Orders totaling $10.00 to $24.99 cost $5.00 to ship.

      To set ranges of weight or order total, enter the first line as the minimum charge. The value for the first line must be zero. The second value is the maximum total or weight for the first line's charge.

      For example, in the following chart, orders that total $0 to $10.00 cost $3.00 for handling. Orders totaling $10.01 to $25.00 cost $5.00.

      Range Value

      Charge

      0.00

      3.00

      10.00

      5.00

      25.00

      10.00

      50.00

      15.00

  3. Click Save.

To define Shipping and Handling rules:

  1. To offer free shipping for orders over a specified dollar amount, check the Free if Total Order is Over box, and then enter the amount.

  2. To charge a minimum shipping amount, check the Minimum Shipping Amount box, and then enter the amount.

  3. To restrict the amount to charge your customers, check the Maximum Shipping Amount box, and then enter that amount.

  4. Select the shipping item Web Site Rules:

    1. To make this shipping method available online only for orders over or under a set amount, check Available if Order Total Is.

      1. Select Over or Under.

      2. Enter the amount.

    2. To make this shipping method available online only if the order weight is over or under a certain amount, check Available if Order Weight is.

      1. Select Over or Under.

      2. Enter the weight.

      3. Enter the unit of measure.

    3. To restrict the shipping item availability to a specific web site, select a site or sites in the Limit to Sites field.

      If this field is empty, the shipping item is available on all web sites. You can select sites in this field and then to specify the sites where the shipping item will not be available, check the Exclude box.

  5. Specify shipping restrictions in the Shipping Restrictions section:

    1. Select the countries you ship to in the Countries field.

      If you do not select any countries, then this shipping item is available to ship to all countries. To identify countries you do not ship to using this shipping item, select a country or countries and then check the Exclude box.

    2. To restrict the states you ship to, select one or more states in the States field.

      If you do not select any states, the shipping item can ship to all states. To restrict shipping to specific states, select the country in the Countries field and do not check the Exclude box.

      Note:

      Some states may not be available in the system. To add a state within a country, go to Setup > Company > States/Provinces/Counties > New

  6. If this shipping item is taxable, select a Charge Tax on this Shipping Portion of Item.

  7. If this shipping item is taxable, select a Charge Tax on this Handling Portion of Item.

  8. Click Save.

To designate Free Shipping Items:

  1. To offer free shipping on an order when certain items are purchased, click the Free Shipping Items subtab.

  2. To require that every item you select be on an order before free shipping is offered, check the All items must be purchased box.

    Otherwise, any item on an order qualifies the order for free shipping.

  3. To add several items at the same time, select each item that qualifies an order for free shipping, and then click Add Multiple.

  4. Click Save.

Packaging

When you fulfill a sales order, NetSuite automatically creates the required number of packages. You can create up to 50 packages per order. If an order requires more than 50 packages, it does not save, and NetSuite displays an error.

To disable automatic packaging during item fulfillment and create only one package for the order, select Omit Packaging on the Packaging subtab.

Note:

Omit packaging is not available for all integrated shipping carriers or for web store orders.

Cross-Subsidiary Rules

When you enable the Intercompany Cross-Subsidiary Fulfillment feature in a NetSuite OneWorld account, the Cross-Subsidiary Rules subtab appears on shipping item records.

Use this subtab to define rules for shipping items fulfilled between subsidiaries.

To define cross-subsidiary fulfillment rules:

  1. Select a Subsidiary.

  2. To define the method to use when fulfilling items from a subsidiary, select a Shipping Item.

  3. Click OK.

  4. To define shipping items for additional subsidiaries, click Add Row.

  5. Click Save.

    For more information, see Intercompany Cross-Subsidiary Fulfillment.

To complete the translation subtab:

  1. If you use the Multi-Language feature, in the Translation subtab enter the translated text for specific shipping item fields.

  2. Click Save.

Related Topics

General Notices